We spent, at the end of November 2012, one week of vacation at Riu Caribe in Cancun, Mexico and we think it was the best service we ever had.
The personnel of the hotel (from Angel in Reception to the cleaning personnel) did their best to make us feeling good. The hotel is super clean, the rooms have everything for a comfortable stay, the view of the golf is perfect. We enjoyed different shows, beach activities and sports, everything free of charge.
The food is fantastic - from American to European, Central America and Mexican style. Me and my wife found the Albatros a very good restaurant. Every single day (from breakfast to dinner) we found something new and different from a day before. They have plenty of fruit and vegetables, the steaks and fish are delicious, the wine is very good, the cookies and cakes are perfect. The bread is the best we ever ate. Chief Margarito is there to help all the guests find a table according to their preferences and number of people and to have the best service during their stay in restaurant. We met a very good waiter - Israel - who was near us every time we needed something and his good English and his knowledge about the Chicago made us a real pleasure. A special remark for those two managers of the restaurant who are present all the time between their personnel and taking care of all the guests.
We enjoyed very much our stay in Riu Caribe and we recommend it to everybody, for every age, singles or couples people, Americans or from any other country.
PS For our transportation from airport to hotel we used the service of Best Day Travel which representative is in the lobby all day long. They did an excellent job, good buses, good drivers and a very precise timetable.