I enjoyed my stay at the Barcelo Costa. There are definately pros and cons, but that is like any resort. I will start with the pros:
The staff are all AMAZING. Very accomodating, maids are excellant, bar staff always made sure we had a drink, and are so much fun! (shout out to Raoul!) Caesar at the Best Day rep desk is very helpful and went out of his way for us! Also the young man at the front, luggage guy (can't remember your name!) was the best!
The food is pretty darn good! I have been to a 5 star resort and the food at this one was just as good, if not better. You can tell the kitchen staff work their butts off! Different themes at the buffet every night. 3 a la carte restaurants, seafood/international, spanish and mexican. (international was out favorite).
Gorgeous pool- there is only the one pool but it is immaculate.
Nightlife! Go to Cocobongo- it is insanely crowded, we went on a Thursday but it is a must see/do.
Tours- Many tours to choose from in Cancun- the XLPOR tour was so much fun. Side note- Don't do the Jolly Roger pirate ship thing, it was lame, and the lobster was not that good (suprisingly!) Also the pirates want tips, tips and more tips! and be prepared to go on stage!
Cons: my only con is the beach is soooooo tiny! If you are strictly going to a resort to lounge on the beach and swim in the ocean, choose a different resort. The beach at this one is very small, water is greenish, rather than turquoise and there is a ton of seaweed. It is disapointing for sure. However, if you take a 30 min ferry ride over to Isla Mujeres, you can find many white sand beaches with gorgeous crystal clear water. We went to this island and fell in love with it! Definately see this island, I promise you, you will not regret it. We rented a golf cart and explored for the day! Sorry, one more con is the beds are pretty hard...I was very happy to see my own bed again.
Overall, the trip was good. You will have fun no matter where you stay in Cancun, it is just such a happening, lively place. I don't think I would stay at the Barcelo Costa again, mainly because the beach part is important to me, and this place was just seriosuly lacking a beach.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Leah P
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I would like to thank you for record this fantastic review here on Tripadvisor. I appreciate the time and consideration you have taken sharing your experience with us. We will forward your concerns about the beds to the appropriate departments and your pros too!
We are pleased to hear that your visit was an overall enjoyable one, and we hope to see you soon in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.