We stayed here on a tour and initially the look of the place looked quite cute with a very nice little pool. It also is in a very good location just off the main street of Cancun and the ADO office just a few blocks away. The people on the front desk were very nice but not always very helpful with information about the tours, i suggest going to a tour office. Once we got to the room it felt quite dinghy and musty. The room was clean and the beds were reasonably comfortable, but there was absolutely no hot water! This was very disappointing after a 24 hour flying session. Also the club next door has loud music going on until all hours of the morning so bring ear plugs. Overall, i would find somewhere else to stay if i went back and wouldn't recommend this hotel.