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“Great location, not very clean” 3 of 5 stars
Review of Carrillo's Hotel

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Carrillo's Hotel
3.0 of 5 Hotel   |   Calle Claveles 35, Cancun, Mexico   |  
Hotel amenities
Ranked #150 of 180 Hotels in Cancun
Melbourne, Australia
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great location, not very clean”
3 of 5 stars Reviewed December 23, 2013 via mobile

Came here as out tour starts here. Great location in central cancun easy to walk to eateries and shop.
Basic rooms provided with nice common pool
Downside is rooms aren't as clean as they could be- dust on table and mould in showers.
Also disco next door goes till about 3 am so unless you are a heavy sleeper you will stay awake till the wee hours of the morning.
Next time i'd probably stay a block away at the lonely planet rated cheap accommodation.

Stayed December 2013, traveled with friends
Helpful?
1 Thank melbourne101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

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Calgary
Level Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed August 29, 2013

We stayed here for 2 weeks. The room was basic, but very clean. Breakfast was included...juice, coffee, tea cereal and rolls. There is a small pool. It was very quiet. The beds were comfortable, but the pillows were lumpy. The location is fabulous and we could walk everywhere and the buses run constantly and take you throughout the city. The prices in El Centro are much more reasonable than in the hotel zone.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 8sassy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limassol
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed June 20, 2013

We stayed here for one night because it was the beginning of our tour but we were very thankful we'd checked on Trip Advisor beforehand and stayed elsewhere for the previous few nights before our tour began. The room was dark and dank, musty smelling and the sheets were well worn with lumpy pillows. Not to be recommended.

Room Tip: I don't think there were any! Ours certainly had nothing to recommend it.
See more room tips
  • Stayed January 2013, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank BernieLimassol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cancun hotels

Sydney, Australia
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed March 29, 2013

Stayed here as part of our tour.
Good location in regards to main ADO bus station but that's it. Rooms dirty, old, poorly maintained, included breakfast a joke. Cold showers, worn linen, lumpy pillows. Next to a nightclub, loud music all night. People even booked other hotels on our tour so they didn't have to stay there.stay away!

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank gogo65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
119 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed December 21, 2011

Just 4 blocks from the bus station so well located for downtown cancun. Staff were relatively helpful and allowed early check in. Only reason I stayed there was because my tour around Mexico started there. Very basic hotel, basic rooms and noisy at night due to being next to a bar and a club. Tried to change rooms although nothing happened about that. Very stuffy at night as air conditioning was not working. Don't bother with the included breakfast which was very poor.

  • Stayed December 2011
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank TravellerDWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 20, 2011

This place was very dark, dingy, unclean and the staff were very unfriendly.
This rooms were damp and dirty but i suppose it is meico!

End of the day if you can give this place a miss then i highly recommend it!

  • Stayed August 2011, traveled with friends
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank AZNA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 28, 2010

my brother david, sent me to his favorite spot in cancun for my 60th birthday. i had a suite and 20 of my fam. and friends joined me!! everything was great!! basically we had the place to ourselves. with 3 kids in tow, the pool was ours. outdoor tables from hotel resturant was where the guys enjoyed themselves as some of us enjoyed the pool. steps away from EVERYTHING, the perfect spot. my brother david has known the carrillos family for over 12 years. we were more than pleased, due to the great srevice from their front desk manager RENEE ( speaks excellent english). tip him well, it like being at home and a very wonderful mexican experience. char from chicago.

  • Stayed November 2009, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank deputydave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Carrillo's Hotel

Address: Calle Claveles 35, Cancun, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel Style:
Ranked #150 of 180 Hotels in Cancun
Price Range (Based on Average Rates):
Hotel Class:3 star — Carrillo's Hotel 3*
Number of rooms: 43
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