The pictures shown at internet is not showing how the room looks and what including... We got a room with old,horrible furnitures,holey curtains, no hotplate,cofee-pot or even not a electric kettle BUT in the cupboard there was a frying pan and a kettle? Where were they thinking to use this? maybe on the balcony sun is frying my eggs ? Beautiful sea views was view to the hotels background and an old unfinished building site with some glory holes full of dirty water,really bustling road... of course you could see the sea looking over the side of the balcony...The shower water was cold almost every day ( they came and fixed it when you called)...
We request the reception stuff to change our room to WHAT WE PAID FOR but the stuff was not really customer servant,most of them couldn´t even speak enough good english to understand what international guests is saying ? and they lied,telling they don´t have rooms BUT almost every day there was peoples checking in and checking out..... We were not the only guests there who agreed the same things.... Breakfast and the stuff at restaurant was good....
- Official Description (provided by the hotel):
- In Cancun Hotel Zone near main attractionsOn the beachThis beachfront property is located in hotel zone, near Convention Centre. Another nearby point of interest is Wet´n Wild, and shopping areas.Only 15 minutes from International Airport. 50 minutes from XcaretHotel restaurantAt Imperial las Perlas recreational amenities include an outdoor pool and a children's pool. The hotel also features a restaurant and and pool side bar. We offer food and beverages a la carte.Balconies with viewsGuestrooms open to balconies with ocean, sea, pool views and limited views; feature televisions with satellite channels and air conditioning ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cheap Tickets, Hotels.com, getaroom.com, Despegar.com, TripOnline SA, Agoda, HostelBookers, HostelWorld, Odigeo and Tingo so you can book your Imperial Las Perlas Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Imperial Las Perlas
- Imperial Perlas Cancun
- Imperial Las Perlas Cancun Mexico
- Imperial Las Perlas Hotel Cancun