I chose this hotel because it was not on the strip and more towards the local beach area and seemed very promising.
When I arrived the desk staff could not find my reservation, even after I showed them my confirmation email.
My room was confirmed for a "Beach View" I was informed that the hotel did not book rooms under that criteria.
They told me that they would have to check "downtown" and it would take a few minutes.
An Hour and a half later, I was giving a room. The room looked over the construction pit that was the parking lot. This did not matter as I had to turn the chair sideways to be able to sit on the balcony.
The room had no A/C, and the fan did not work. The last straw was when I had to use the bathroom, the toilet did not flush.
Next door is a Holiday Inn, I walked over, and without reservations, got an ocean side room, twice the size, for 3 dollars US more a night.
Save yourself the aggravation and book with the Holiday Inn Las Perlas.
Usually, if I have a bad experience with a hotel I just won't write about it. But the deceptive practice this despicable place presented deserves it.
I stayed in July 2012
- Official Description (provided by the hotel):
- In Cancun Hotel Zone near main attractionsOn the beachThis beachfront property is located in hotel zone, near Convention Centre. Another nearby point of interest is Wet´n Wild, and shopping areas.Only 15 minutes from International Airport. 50 minutes from XcaretHotel restaurantAt Imperial las Perlas recreational amenities include an outdoor pool and a children's pool. The hotel also features a restaurant and and pool side bar. We offer food and beverages a la carte.Balconies with viewsGuestrooms open to balconies with ocean, sea, pool views and limited views; feature televisions with satellite channels and air conditioning ... more less
- Reservation Options:
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- Also Known As:
- Hotel Imperial Las Perlas
- Imperial Perlas Cancun
- Imperial Las Perlas Cancun Mexico
- Imperial Las Perlas Hotel Cancun