I chose this hotel because it was not on the strip and more towards the local beach area and seemed very promising.
When I arrived the desk staff could not find my reservation, even after I showed them my confirmation email.
My room was confirmed for a "Beach View" I was informed that the hotel did not book rooms under that criteria.
They told me that they would have to check "downtown" and it would take a few minutes.
An Hour and a half later, I was giving a room. The room looked over the construction pit that was the parking lot. This did not matter as I had to turn the chair sideways to be able to sit on the balcony.
The room had no A/C, and the fan did not work. The last straw was when I had to use the bathroom, the toilet did not flush.
Next door is a Holiday Inn, I walked over, and without reservations, got an ocean side room, twice the size, for 3 dollars US more a night.
Save yourself the aggravation and book with the Holiday Inn Las Perlas.
Usually, if I have a bad experience with a hotel I just won't write about it. But the deceptive practice this despicable place presented deserves it.
I stayed in July 2012
- Official Description (provided by the hotel):
- In Cancun Hotel Zone near main attractions On the beachThis beachfront property is located in hotel zone, near Convention Centre. Another nearby point of interest is the medical district, and shopping areas. Only 15 minutes from International Airport. 50 minutes from Xcaret Hotel restaurant At Imperial las Perlas Cancun Condos recreational amenities include an outdoor pool and a children's pool. The hotel also features a restaurant and and pool side bar. We offer food and beverages a la carte. Balconies with views Guestrooms open to balconies with ocean, sea, pool views and limited views; feature televisions with satellite channels and air conditioning. Marketing by alive-unique. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Imperial Las Perlas
- Imperial Perlas Cancun
- Imperial Las Perlas Cancun Mexico
- Imperial Las Perlas Hotel Cancun