This hotel has one of the best attention services I have ever received. Every single employee we met was eager to help, kind and on their feet.
From the moment you step inside the staff takes notice and really tries hard to be of assistance.
Stand out staff for me included Ritche at the front desk, Victor (just across front desk), Sergio (waiter at the box) and Marco at the sushi bar. But really, every single staff member we met was great.
Only a few complaints, I found the WiFi to be pretty expensive (about $300 pesos/day), the first day our room was not cleaned so we had to call in the afternoon to get it cleaned and finally one morning the cleaning service almost got into the room without knocking.
These are minor details, the staff really makes up for any inconveniences.
The food is pretty good and varied. My personal favorite was The Box.
- Official Description (provided by the hotel):
- "Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more less
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- Also Known As:
- Sens Del Mar Hotel Cancun
- Oasis Playa Cancun
- Cancun Oasis Playa
- Grand Oasis Playa Cancun Mexico
- Oasis Playa Hotel In Cancun
- Grand Oasis Playa Hotel Cancun