It was a great deal for the price but it doesn't mean it was bad. It was actually great for all the things the hotel had to offer.
Good: Price, activities: 2 main pools, one adult pool with swim up bar, kid's paradise with their own water park, great slides in the back, rock wall (although no one was ever there to supervise it), zip line, miniature golfing, indoor pool for those who do not want the hot sun all day long, movies at night, theater shows (just so-so), activity room with billiards, ping-pong & air hockey, teen room that only teenagers were allowed into, location, so many different restaurants to choose from. Very clean all around although some of the guests acted like pigs.
Bad: Room's floors always seems to have something on them, it was so humid we had to constantly keep the air conditioner running but it was really noisy and really difficult to sleep under, slippery floors (but that is with any hotel in Mexico), my kid's hated the Kid's club but that's because they think they are too old for it, making reservations for dinner was a pain because line was generally always busy but it took me around 10 minutes and I didn't always get the times I wanted, breakfast buffet got boring after a while. Only offer one type of red and one type of white wine, if you want something different, it'll cost you.
Restaurants: Didn't got to Wayne's Boot's - not sure how the food is there.
Fisherman's - was good but portions are small so if you're going to want a large main entree, order 2 of them. We tried to order the beef dish again and the waiter almost refused. Of course, there were 8 of us and I think we overwhelmed him.
La Piazza - food was just mediocre although the service was really good and the view was nice. Again, I ordered the beef and that was actually fabulous. Pizza's were eh...
Los Gallos - probably the best restaurant there. Loved the food here. Again, I ordered the steak and it was excellent. Service was especially good, only problem was the mariachi singers, they kept coming to our table and unfortunately, they started to annoy us.
San Souci - very good, very nice atmosphere, only problem was we missed our kids... The scallops were really good and again, so was the steak.
Sushi - you can only order 2 plates at a time but you can come back as often as you like. Only problem with this is that it takes about 5 minutes to get your two plates and forget it if there is a line. Fish is actually very fresh though and their banana roll was quite good. Not an extensive menu but that's typical for any Mexico All-Inclusive resort.
Mid-Way Snack Bar - very good chicken fingers and steak sandwich. Did I mention I like beef? ha ha
Two Hour Presentation - we did sit through the 2 hour timeshare presentation, well they don't call it a timeshare, they call it a "Vacation Plan". Here's the scoop, it's to buy points to purchase nights at 5 different resorts. Each point counts for one room per night but if you want the 2 bedroom suite (the one you get the tour of), it'll cost you 3 points per suite per night. Still, not a bad deal but the problem is you only get to choose from 5 resorts, 2 of them are in Puerto Vallarta, one in Guadalajara and one is somewhere I forgot but still in Mexico and of course the CPC. There is a $600 maintenance fee per year but if you book more than one vacation per year, you only have to pay the one maintenance fee. Therefore, if you are planning to have a wedding there and want to invite a bunch of friends and use up all your points, it's a great way to go. Of course you can try to haggle out of the maintenance fee (*hint hint). Did we buy one you ask? No, we did not. BUT for the two hours we spent, we received $100 credit at the resort (which we used toward a rental car), $30 waverunners for 1 hour (2 of them but when we got to the waverunner place, they offered the same deal for 3 of them) - this normally costs $50 per 30 minutes, 2 for the price of one spa treatment (but you can only choose from 2 treatments) and I think that was it - but it was a lot for 2 hours of our time. We tried to get the waverunners again for the same price elsewhere and "no can do"!
One final thing, we went to Xel-Ha- What an Awesome Awesome experience that was. It is approximately $80 per adult and $40 for children but if you want transportation, it's double that. So, we purchased the tickets in advance online and rented the van at the hotel (rip off) but still cheaper than paying $150 per ticket, which is what the hotel was charging. There were 8 of us so renting the van was worth it. Also, we used the van to go to the waverunning location, very close to the hotel. Xel-Ha takes about 2 hours to get to so be patient, it's a straight line down one highway and 90 miles, not difficult to get to but I would definitely google it before I go. Lot's of gas stations along the way in case you want to fill up for later. One word of advice, after dusk, after the park closes, the mosquitos swarm so bring that spray when you leave the park. We were practically eaten alive and it HURT! But it was such a great experience while we were in the park, we saw a huge blue stingray, a conch shell with something inside it, the kids jumped off the cliff, they hung onto the rope and into the water, stayed by the hammocks and the food, oh the food there, was exceptional. My husband liked the food there better than at the hotel... I can't say I agree but whatever...
Another word of advice, when waverunning, do not do it on the beach, do it at the marina. The marina's waters are much calmer. The beach is so rough, it's not even fun. As I was watching from my hotel room, I saw someone flip over on the waverunner on the beach, if you like that sort of stuff - go for it!
One last word of advice, when we returned from Cancun, we took a connecting flight at
Charlotte. At Charlotte, we had to get all our bags from baggage claim, re-check it in, stand at security again and RUN to the connecting flight. Plus our flight from Cancun to Charlotte was delayed so we ran another 30 minutes behind schedule. Our layover was 90 minutes but we barely had 15 minutes to get through the security gate and to our plane. Luckily, people in Charlotte are never in a hurry. (my apologies to all the Charlottians out there but that was my experience).
- Also Known As:
- Crown Paradise Club Cancun Hotel Cancun
- Crown Paradise Club Cancun Hotel
- Crown Paradise Club
- Crown Paradise Cancun
- Crown Paradise
- Cancun Paradise Club
- Crown Paradise Club Cancun Mexico
- Official Description (provided by the hotel):
- At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more less
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