I booked a trip through Costco with 2 families traveling together for a total of 11 people during the Christmas holiday. We arrived 12/20 and stayed through 12/26/12. Arriving in Cancun International should always be with the advise of maintaining hyper-vigilance with the locals providing transportation. Just after clearing customs, travelers will the met with an army of official looking workers, wearing coordinated slacks and shirts offering services and transportation. They are timeshare sales people with official ID's designed to suggest some type of official airport affiliation. Although we had been forewarned, members of our party were nearly duped into longer than needed conversation before being pulled away. How this is condoned by airport operations is beyond me.
We found our arranged transportation through Costco and arrived at the Omni Cancun without incident. The hotel met expectations in its appearance. The front staff were friendly and efficient. Our check in was uneventful, although the dependency on paper and stenciled copies of credit cards seemed a little old school. All guest were given wrist bands to be worn during the remainder of their stay to identify their hotel affiliation and alcohol eligibility. Wifi access was very suboptimal. The signal strength made it unusable in the rooms and forced many to huddle in the lounge to gain access. Also, daily fees were $15/day, unless you are an Omni Select member. This alone did not give you registered access since the front office required a "printed confirmation" of your membership that could be stapled to your registration papers before issuing you log on code. There is nothing specifically available from the Omni Select membership site that can print out for their use, so just print out a screen shot with your name and membership number. After this, log on, one device per membership, was functional. The food was good, and on par with mid-grade cruise ship fare. The staff was hard working. The main dining room, La Paloma, could easily be overwhelmed on some nights resulting in lines waiting for seating and lines to the buffet line. Two restaurants required reservation for sitdown service, the Da Vinci and Deva, which depending on the number of nights was rationed. Other food options included a taco/burger stand, cooked to order, Sushi bar - which was quite good, and fried snacks and pizza bar near the pool. My family had a 3 room villa that was spacious but dated. It had a full kitchen, 3.5 baths, one room with two full beds, and two with 1 king bed each. Two rooms had their own balconies and views of the ocean. The stairs were a little steep and a challenge to pull luggage two flights up. Once settled down, my family of six enjoyed their stay. Daily cleaning staff services were great. Amenities included a programmable safe, hair dyers, and a fridge that was stocked daily with Coke, reg/diet, juices, 6 bottles of water, beers, etc. No extra charge. The beach was a great back drop for scenery but the dropoff from sand to water was a little steep. For smaller kids, you would have to sit at the water edge to maintain visual contact. The Omni location along the peninsula has exposure to open ocean so the waves were rougher compared to hotels located further north near Punta Cancun which had shallow and more protected water shelted by the Islas Mujeres. Another plus was the proximity to the new Mayan Museum which just opened in Nov 12 and worth the $54 pesos for a couple of hours of education. Public bus access was easy along the Kulkulcan Blvd. at $8.50 pesos. We ate all foods and drinks without consequence.
Overall, I would stay again at the Omni
- Official Description (provided by the hotel):
- The Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. ... more less
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- Also Known As:
- Omni Cancun Hotel And Villas
- Omni Cancun Hotel Villas
- Omni Hotel Cancun