My family and I have vacationed in Cancun many times, staying mostly with the Royals, which
are a great place to stay. 2012 we stayed at the Omni, all-inclusive, for the first time and had
a great time. Of course, the hotel staff makes or breaks any vacation stay and the staff was
outstanding and could not have asked for better service. Highly recommend.

Omni Cancun is the perfect place to celebrate with friends, as we did,coming from all over the U.S. From the moment we stepped into the van, arranged through the hotel, until, sadly, we returned to the airport, we were treated to exceptional care, great food, beautiful surroundings. From management to the kind and friendly people who cleaned up after our sometimes loud and always happy group, we could not have asked more. Thank you Scott and all those associated with Omni Cancun for giving us the best vacation experience one could ask for.

Just returned from 5 glorious days with friends at the gorgeous marbled Omni Cancun Hotel & Villas. 14 of us stayed in the hotel and 2 were in a villa. The views from our balconies were stunning. Every aspect of the Omni property was so well maintained - clean, freshly painted, no signs of wear, not a fallen leaf on the lawns. The facilities are so well laid out that, even if were they at full capacity, you never got a sense of too many people. The multiple terraces containing separate pools give you the option to be as engaged in activities or blissfully remote as you choose. The beach Jacuzzi bar was a blast and a great venue to mingle. The many choices of eateries were also astounding - made to order local style quesadillas, tacos, etc, in the Mexican "hut", or Sushi and sashimi in the Sushi Hut offered light, fresh simple fare to graze on throughout the day. Sandwiches and salads at the Swim Up Bar were great, too. We tried the upscale Italian restaurant the first night and had a lovely dinner for 14. Weekend breakfast and lunch on the beach were added options. The main buffet restaurant had a wide variety of choices at every meal, and believe me, we tried all of them! But what really makes this place top notch is the staff. Everyone from the doormen to the gardening crew were so friendly and welcoming. The servers in all the bars and restaurants were engaging and seemed genuinely to enjoy their work. They were infinitely patient, even with less than courteous guests, no request seemed too difficult, no question too dumb. Tipping is how it all works and they certainly earn it, so bring plenty of small bills!

We booked our vacation with Dream2Travel. We got a great deal and knew we would be required to listen to the high pressure sales pitch to purchase a vacation timeshare. We arrived at the airport in Cancun and tried to get to the private shuttle that was waiting, but got sidetracked by a tourist activity salesperson. My advice is to say No Thanks and scurry on past. Our driver had our name on a sign and we greeted him, he helped with the luggage and were taken straight to the Omni. We checked in, went to our room, looked out the balcony and saw beauty. It was after 10:00 pm so we went down and walked around the different pools and bars to check out the grounds which looked amazing at night. The lobby bar had several people there, so we joined that area and had a few drinks. We read before we left to tip the bartenders, servers and pool servers and you will be glad you did, so we gave him a nice tip. Then we went back to the room and ordered room service. The burgers, fries and a personal pizza arrived and were very good! The next morning up and went to the breakfast buffet. Great selection, hot and cold foods name your own omlets or eggs, coffee great, cream not so much. Now off to the pool (pools). We loved the pool with the chaises in the pool. The pool server came, drinks ordered, delivered and a nice tip given and he treated us like royalty! The dinner buffet changed nightly, Mediterranean, Italian, Mexican, etc. it was okay not bad or great. Our server Jose was outstanding and catered to my dislike for the soup and had the chef prepare something different to my surprise. Jose was awesome and we asked for him every evening. That night and the following days, when we walked in a bar or to the pool, we were greeted and treated like movie stars. Now for the 90 minute presentation...they were really nice, not hardcore, but persistent enough to keep lowering the deal. This is not in our budget now, but if we did have the money, it sounds feasible. So after about two hours we shook hands and parted. Back to paradise. Outside the Omni, we took the bus downtown for .85 and the taxi varies some charged 12.00 -15.00 negotiate before you get in. My advice - the bus if not in a hurry. Overall wonderful and we will be going again and bringing more friends and family.