Just back from a wonderful week at the Omni. We have stayed at many all inclusive hotels both in Mexico and Cuba, and the Omni surpasses all by far. The best feature of this hotel is by far the service staff. Whoever you are dealing with, from the front desk, to the waiters and waitresses, to the cleaning and maintenance staff, all were extremely friendly and courteous. A quick, but typical example, I was at the breakfast buffet, and had picked up a box of cereal and some yoghurt, and on the way back to my table, the waiter saw me, took the items from me, carried them to our table, and then opened the box and poured my cereal into my bowl for me. Now that is service!
The food also was excellent at all 3 restaurants. Da Vinci, the Italian restaurant offered choices and presentation equal to any 4 and 5 star restaurant in any big city. Make sure you try the lobster cannelloni, and it is worth the trip to Cancun just to sample the fondat of dark chocolate.
Aside from the food, the facilities themselves are great. Rooms and all public areas are spotless. Lots of lounge chairs available everywhere. This is one of the few trips we have taken where I didn't have to get up at seven in the morning to put some towels on the chairs to reserve them. My only two "complaints" would be there are not many shade areas around the pools, and if you are fair skinned as I am shade is very important. We had to sit on the grass, away from the pool where there were some palm trees for shade. My second beef is how loud the music is around the main pool. We were down some stairs, around a corner, a good 75 to 100 meters from the pool and the thumping, heavy dance music could still be heard. It starts around 10:00 and doesn't stop until late afternoon. A minor irritation easily fixed by finding a different place to sit.
In summary, the best all inclusive vacation we have ever taken. We will be back.
- Also Known As:
- Omni Cancun Hotel And Villas
- Omni Cancun
- Omni Cancun Hotel Villas
- Omni Hotel Cancun
- Cancun Omni
- Omni Cancun Hotel
- Official Description (provided by the hotel):
- The Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. ... more less
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