We stayed at Le Blanc Spa Resort, Cancun as part of a group to attend our daughters wedding held there in April 2010.
The Thomas Cook outward bound flight from London Gatwick was full. Flight was fairly comfortable in terms of leg room but the entertainment on offer was abismal, only two films to choose from and one of those channels did not work, on a 11 hour journey, NOT GOOD. We also feel that Long Haul flights should have at least free tea, coffee and soft drinks avaiable.
Passing through Cancun airport was fairly quick and pick up at airport was speedy and comfortable.
Arrived at Le Blanc Spa Resort within 20 minutes and were greeted with cool drinks and a prompt checking in. No cool flannels however. Service was excellent otherwise with porters taking full control of luggage.
Our honeymoon suite room was overlooking the infinity pool, beach and ocean and was as expected. Extremely comfortable with double jacuzzi, massive comfortable bed and a fully stocked complimentary mini bar, optics etc. Complimentary bottle of red wine that could have been changed if required.
Introduced to Roger our butler on the 9th floor on arrival at room who would attend to our every need. Which he did throughout our stay.
A comfort menu was available eg: you could order aromatherapy in your room where an oil diffuser would be lit. You could also order a different scented pillow each night and arrange to have your jacuzzi filled for you. Pure luxury!
The hotel itself was spotlessly clean, shiny and bright with a very serene atmosphere with scented aromatherapy throughout.
The Gym, Spa and Beauty salon were excellent. Every possible treatment was on offer.
The Concierge desk was always open for booking of trips etc. Please note when we went to swim with Dolphins at Wet'n'Wild we were told when we got there that if we had booked it at the hotel we could have had a 2 for 1 deal which would have saved a lot of money, but as far as I'm aware the Concierge did not mention this to those enquiring about this trip.
The jacuzzi, infinity pool overlooking the ocean and the lagoon side pool were of a good size, however towards the end of our stay they could have been cleaner. We noticed a residue on the water and the sun beds that were in the water at the waters edge were becoming in need of a clean, being very picky here though.
The pools were cleaned every morning, this we could see from our room and the pool areas swept, but it was very windy during our stay so this may have contributed.
Service around the pool was very good, with champagne buckets of bottled water in ice brought around regularly along with bowls of fruit, popsicles (lollipops) and appetizers (nibbles).
Restaurants at the resort were great.
French restaurant serving neuveau quisine, very creative and delicious and the service was excellent.
Japanese/Thai restaurant also served delicious food on exquisite crockery.
Italian restaurant served delicious food also with excellent service.
International restaurant was brilliant, serving Mexican and meats from the grill in the evening. It was however the buffet breakfast and lunches here that were spectacular with every possible choice on offer. Compliments to the chef for the superb dessert choices. T Bone steaks for lunch were great!!
We visited the pizza restaurant on level 3 one evening, quite late. The outside area was very dark, unable to read menu in candle light and food was average. Be warned Lasagne seems to be served cold here. Three attempts to get a hot lasagne and then we gave up.
Drinks in bars around resort were of premium quality eg: Jack Daniels, Jim Beam, Remy Martin brandy.
A cup of tea was interesting, seemed to be unable to comprehend what was required eg: english breakfast tea with milk and sugar. Milk arrived separately after request, in a teapot which caused much amusement!
The real purpose of our visit to Le Blanc was our daughters wedding which was magnificent!
There was not much information we could find on the net about wedding locations in the resort but my daughter did a lot of research communicating directly with the hotel who were extremely helpful.
I will say the wedding co-ordinators service was brilliant, the bridal package excellent value, the wedding service was very personal, the cocktail reception was divine, the wedding breakfast gorgeous with great service and the table looked beautiful, the DJ was great, the cake was lovely, the bouquet, buttonholes and aisle flowers were gorgeous. What more can we say!! The DVD and photo's taken by the resorts photographer are also lovely. The marriage service took place in the lagoon setting which on inspection we felt was the most attractive location.
Check out was easy and flight home to the UK was superb with only 40 people on the plane thanks to the ash cloud!! Yay 3 seats each. The plane also left half an hour early!
We booked the entire holiday package through beaches4less.co.uk who were excellent and dealt with everything (not the wedding, which was booked direct with the hotel).
Summing up we found this resort to be superb in all aspects and warrants it's place as No.1 in Cancun.
The hotel had predominently American guests who we found to be extremely friendly.
Some of our wedding guests that visited from another hotel did not want to leave this pure luxury!!
- Official Description (provided by the hotel):
- Introducing the luxurious adults only Le Blanc Spa Resort - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort elevates the vacation experience with an uncompromising determination to exceed your every expectation ... more less
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- Also Known As:
- Le Blanc Cancun
- Le Blanc Spa Resort Cancun
- Le Blanc Mexico
- La Blanc Cancun