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“Second time at Le Blanc” 5 of 5 stars
Review of Le Blanc Spa Resort

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Le Blanc Spa Resort
5.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulkan Km.10 - Zona Hotelera, Cancun 77500, Mexico   |  
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Special Offer
$1500 Resort Credit
Ranked #1 of 176 Hotels in Cancun
New York, NY
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
“Second time at Le Blanc”
5 of 5 stars Reviewed January 8, 2009

Our family of four (two adult children) just spent our second vacation at Le Blanc. There are many aspects to rave about: the setting and beach are gorgeous, the spa is fantastic and the rooms (especially the suites) are lovely. The #1 attribute is the staff and the service they provide. They are proud of what they do, truly want to please and offer the very best service we have experienced at any hotel. The single negative, and it is a big one, is the food. The quality does not live up to the preparation and presentation. Breakfast and lunch are fine, but dinner is a challenge. A bit of advice: keep to the simple items: grilled chicken or meat and pastas.

  • Liked — Service, beach and spa
  • Disliked — food
  • Stayed December 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Chicago, IL
1 review
5 of 5 stars Reviewed January 7, 2009

We honeymooned at Le Blanc per the recommendation of some good friends of ours who stayed there earlier in the year. Let me just say that our experience there was WONDERFUL! When we arrived on Saturday there was a fashion show that evening so it was a little hectic around the grounds. We were greeted with coconut milk and cold towels and escorted to our service rep. We met our Butler who seemed a little overwhelmed with what was going on and we understood, he told us it would be over the next day so we were somewhat relieved. Our room was perfect, we had a view of both the ocean and lagoon, not a honeymoon suite like we had thought but we booked through a timeshare so we decided to stick it out since it had a view we liked which was away from the main pool noise. We had room service the first night which was great, along with some JW Black from the dispenser and a few beers our flight hangover went away quickly. The next day our true honeymoon began. Our days consisted of beach time first (a few drinks), main pool, then our afternoons we hung out on the third floor terrace pool. VERY low key and out of the sun, a few drinks and a nap were daily routine. It is so quite there that it makes it impossible to relax, we never felt rushed or intruded on like other resorts.

The food was delicious. We liked the oriental the best followed by the italian, we at two nights each there and one at both the international and our honeymoon dinner by the pool (which was fun and special). Everything comes with "its my pleasure" from the staff. They really go all out to make you feel special. We never had a bad meal and the wine was above average. We always stopped at the lobby bar after dinner for drinks and the bartenders are great (Giovanni especially). They made my wife all sorts of different drinks that they had to call other resorts for the recipe, its really quite entertaining to ask each bartender for their "specialty" drink. Just ask and you will see.

My wife went to the spa and was very pleased. I don't do spas so I hung out on the beach...and drank a few. Overall, this is the nicest place south of the border. You really cant compare it to other resorts on the strip because its adults only and very peaceful. We are going back next year for our anniversary and can't wait! Sorry to go on so much but it really is an amazing place to stay, ignore the negative posts, sometimes places are what you make them and at LeBlanc its hard to not make for an amazing vacation.

  • Liked — The food, atmosphere, staff and room.
  • Disliked — Nothing.
  • Stayed November 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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PDX
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2009

Do not listen to the few stuck up people on here that say Le Blanc was sub par or what have you. Seriously, these people may have stayed somewhere nicer, but nowhere nicer in Cancun. The service alone is incredible and the two things you will remember are the smells of lemons in the hallways and hearing "my pleasure" when you ask for ANYTHING. My parents are going there after seeing our pictures and videos and I will post some up soon. If you want a place with no kids, good food (buffet is amazing, doesn't even feel like a buffet it's so good) great pools on both sides for sun all day, the best Spa ever and being waited on hand and foot...stay here. It only has about 150 rooms so it's never crowded with annoying people taking up chairs at the pool or beach. When you stay there, upgrade yourself for like $26 more a day and get the corner honeymoon suite that has the jacuzzi tub in the bathroom and a nice sitting area where most rooms have the tub. The room is larger and has multiple views of the ocean. I will defintely be back there in the near future. No reason to stay anywhere else unless I bring kids, which I don't have at the moment:)

  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2009

My wife and I cannot express how wonderful this resort really is. The food is by far the best we've ever had. The staff is kind, friendly, and personable. The rooms were deceptively large and have breath-taking views. It was so romantic and surprisingly quiet. If we ever get a chance to return to Mexico, it will be to Cancun and undoubtedly to Le Blanc.

  • Liked — Service
  • Disliked — Balcony was very tiny
  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york city
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 6, 2009

I just spent Christmas through New Years at Le Blanc Spa -- it was one of the best vacations I have ever had! The hotel is gorgeous, the staff does not know what to do for you, the restaurants are very good (if you want something that's not on the menu they'll make if for you).
I love to workout -- they have an excellent gym - classes in spinning, yoga, pilates, and water aerobics.
The icing on the cake was the New Year's Eve party they made for 400 people. The very international crowd had a blast. The band was amazing!
If you get a massage, ask for Victor!!
I can't wait to go back

  • Liked — How beautiful the resort is and how special the staff makes you feel.
  • Disliked — They need more wines from California and Italy!
  • Stayed December 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 5, 2009

If you ask any staff person at Le Blanc a request they follow it with "It is my pleasure". Everyone working there was amazing. My husband and I went there for our honeymoon. I booked the reservation through cheaptickets.com. It was expensive, but worth every penny we paid. The second that we arrived at the hotel, we were greeted with cold towels with an amazing orange blossom flower scent. They also greeted us with flowers and a delicious coconut drink. We were then told that all our excursions were included. We got to go to Isla Mujeres, Jet boating, snorkeling, Tulum with out paying a penny extra. I am not sure if that is the hotel standard or if that is what came with our package, so double check.

Then we were escorted to our room by our butler. Each floor has their own butler. He is there to take care of any of your special requests. He even will fill up your personal tub with water, bubbles and have champagne ready for you whenever you want! Also, the butler will ask you what scent you would like for your room. You can change it daily depending on your mood, relaxing, tranquil, romantic etc.. We tried several of them. I forgot to mention that the whole hotel has an amazing spa smell and they play really relaxing music throughout lobby and pool. No obnoxious loud music by the pool.

Our room was beautiful. We booked the honeymoon suite which has an ocean front view. You literally will wake up to the sound of the waves crashing on the sand. The full sized tub is placed near the balcony where you can look out onto the ocean. The only complaint I would have about the room is that it doesn't have a lot of closet space. But other than that, it is top notch. Two shower heads in the marble shower, flat screen t.v., modern and contemporary furnishings....

Because this is an all-inclusive...all the food was included. But what was even more surprising was it also included room service. You can call and order room service throughout the day. You basically can order anything you want. champagne, wine and cheese, breakfast, lunch and dinner. There is a breakfast card that you can fill at night and put outside your door. So that you can order your breakfast and have it delivered automatically at the time you want it in morning. Croissant, eggs, bacon, toast, coffee, fruits, cereal...or any other special requests.

The pool was probably the best I have ever been too. It is not huge, but it is so beautiful. It is set against the ocean and looks like its falling into the ocean. You can order whatever you want at the pool too. They have a menu which is great. I recommend the seafood/mahi mahi burger and fries. My husband was craving pistachio ice cream and ordered it from the waitress. They didn't have pistachio, so instead the waitress brought three different flavors over just in case and a slice of cake to appease us! I couldn't believe it! The waiters are constantly checking up on you while you sunbathe, bringing you drinks, food, extra towels, chairs.

My husband and I both enjoyed the spa. It was so good, that each of us went back for another massage. The facility is truly relaxing. The second you walk in you get waited on hands and feet. An employee will help lead you to your locker, robe and shoes. Once you are ready they will then lead you to the steam room, foot jacuzzi, sauna. They will even get your towel ready and wait for you when you are done. They offer mineral water, teas, fruits and nuts while you wait for your treatment in a very relaxing room.

There is a gym there as well where they offer all types of classes. The trainer there, Ricardo was so amazing. He set up a personal training session for my husband and I at our convenience. I felt so spoiled. He was so knowledgeable and friendly. It was great.

Because it was our honeymoon, they offered a honeymoon dinner for us. It was really nice. We got to dine by the pool with all the other honeymooners. But I really enjoyed the seven course wine pairing meal they offer every night on the patio. The food was incredible. For dessert we had a banana flambe which was prepared right in front of us.

There are three different restaurants for dinner. Each were equally great. At the asian restaurant I recommend the duck with noodles. Sushi was great there too. The Italian restaurant was amazing. They made us a special coffee drink with vanilla ice cream and warmed it right in front of us. There was a lunch buffet and pool side menu. But you can literally order whatever you want and whenever you want. The only problem with our honeymoon is that we ate a little too much!

They offer nightly entertainment which is great. We really enjoyed the Circus show and the fire show. They also had a live band there some nights.

I would recommend this hotel to everyone. It is great for honeymooners. I was seriously sad to leave this place. It was a vacation in heaven.

  • Liked — Pool, Service, Food,
  • Disliked — Size of room
  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, MO
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 4, 2009

We knew when we arrived at Le Blanc and were greeted with a refreshing towel and pina colada at the door, that we were in for something special.
When we arrived in our room, the only thing more breathtaking than the view was the exceptional service offered by our butler (there is one for each floor). Your butler can pack and unpack your bags, fill your bath (great two person jacuzzi in the room), etc. etc. etc.
Our room was just as we had hoped; simply elegant, as was the rest of the hotel. It was perfect, really. Nothing garish, nothing over the top.
The service must be seen to be believed. We never wanted for anything during our stay. Servers at the pool and on the beach make sure that you don't have to move a finger, all without seeming to hover. The fact that this hotel is adults-only truly sets it apart. It is incredibly relaxing.
Would you like your butler to leave a bottle of sparkling wine chilling by the filled tub so that all is ready for you when you get back from dinner? No problem. And no added cost.
The food was wonderful, and SO artfully presented. I would recommend dragging yourself out of bed instead of calling room service for breakfast, because the breakfast buffet at the International restaurant is out of this world. We are normally not fans of buffets, but this is different, trust me.
I will never go anywhere when staying in Cancun, and this hotel will make me choose Cancun over other destinations.

  • Liked — Service
  • Disliked — No Tennis Court
  • Stayed December 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Blanc Spa Resort

Address: Blvd Kukulkan Km.10 - Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Cancun
#1 Top resorts Hotel in Cancun
#1 On the Beach Hotel in Cancun
#1 Luxury Hotel in Cancun
#2 Romantic Hotel in Cancun
#10 Business Hotel in Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Le Blanc Spa Resort 5*
Number of rooms: 16
Official Description (provided by the hotel):
Introducing the luxurious adults only Le Blanc Spa Resort - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort elevates the vacation experience with an uncompromising determination to exceed your every expectation ... more   less 
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Also Known As:
Le Blanc Cancun
Le Blanc Spa Resort Cancun
Le Blanc Mexico
La Blanc Cancun

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