We have been to four other resorts in the Playa/Cancun area and three in Cozumel, this is head and shoulders above the rest. Everything about the resort was five star. Check in was fast and flawless.
The beach and the pool areas were clean and very well maintained. The loungers were very comfortable, and the beach towels provided were large and clean. They even bring ice buckets with bottled waters to you.
The food was great, I particularly enjoyed the Asian restaurant. The Tuna Tataki was amazing. The other restaurants and the buffet were also very good.
The drinks were excellent, they had a great variety of top shelf liquors without paying for an upgrade.
We stayed in a ninth floor Honeymoon suite and loved it, the view was fantastic and the room exceeded expectations. The bed was very comfortable and the amenities were all top notch.
I can't say enough about the service we received, the staff is friendly and well trained. Carlos was the butler for our floor and he was amazing. We were there for a friends wedding and also our 28th anniversary and he helped make it very special. When we returned to our room that night the huge Jacuzzi tub in our room was full and hot, and there was champagne, flowers, and various treats for us...it was amazing!
I have to give a shout out to Raul, Victor, and Luis at the pool bar...job well done. Laura working the pool area was amazing, hardest working lady I've ever seen...and always with a smile. It would be hard to name everyone, but I would if I could as they were all outstanding.
Remember to tip, it may say it's included, but these people work very hard.
The only thing I would change is the whole resort credit thing. We received $1500 in resort which can be used in various confusing ways. You can only use $500 of it in the spa, which I would definitely change. I would like to have the option to use it all in there. You can use the rest on excursions, a photo session ,in the jewelry shop, or on sunglasses or a tequila box set in the gift shop. We did not want to leave the resort for an excursion and waste a day away from paradise(the resort really is awesome), and the merchandise you can buy with credits is grossly overpriced. You still pay 16% tax after credit so bear that in mind. It is a great marketing tool, but needs to be revamped. We ended up coming home with $750 of credits that will expire in a year.
The spa was fantastic. I had an 80 minute massage while there and it was incredible.
We also used the credit for a photo session, which was fun and the pictures were very professional...great job Francisco!
We usually try out different resorts each time, but will definitely return to Le Blanc. Service, food, pool, beach, and atmosphere all top notch!
Thanks for making our anniversary special, we truly enjoyed it!
- Official Description (provided by the hotel):
- Introducing the luxurious adults only Le Blanc Spa Resort - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort elevates the vacation experience with an uncompromising determination to exceed your every expectation ... more less
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- Also Known As:
- Le Blanc Cancun
- Le Blanc Spa Resort Cancun
- Le Blanc Mexico
- La Blanc Cancun