We are staying at le blanc for the second time, and are absolutely shocked by the deterioration of standards here. Not only did we find that our hotel credits can no longer be used as before to upgrade wine, and that all the sun loungers were taken by rich, course guests who hand wads of dollar bills to staff to save sun loungers for them (we were at the pool at 7.30 and they were all taken- and around 11 guests were arriving and saying ' where have you put us today?' ... but worse is our experience tonight.
My partner and I decided to go to the advertised karaoke night tonight at 9.30, to find there was a fight o. The tv in the bar instead, and the staff did not want to turn it off. So, we returned at the end of the fight, at 10.45, and asked to sing a song. But the staff still refused to turn off the next fight that was just starting- two women fighters. When I took the microphone, the people in the bar heckled saying- you are not going to turn off the fight! You can't sing! We 're watching the fight and such like. They even challenged my partner to a fight! Not what you expect from a high level hotel such as this!
Now, it is only a silly karaoke and not something I do the rest if the year, but we thought it would be fun- we' re on holiday after all! And we only turned up to an advertised activity- it wasn't our scheduling!
I asked the karaoke staff to turn the fight off before I went to sing- as I didn't want to be the one to be blamed for turning off the fight however inane and stupid the two women fight looked from my perspective... But they refused, even though one fight had just ended and another just begun... I was so jangled and humiliated I dropped the microphone and walked out.
Now, this is not what we expected from such a lovely place as this! And so unlike our previous experience!
I would warn travellers against this. I noticed many disappointed guests this morning as they could not get a sun lounger, but the mob mentality of bullying guests ( all inclusive and serious drinkers) doesn't make a tranquil holiday destination.
Although the decor is beautiful and the promise of $1500 credits looks alluring, guests be warned.
- Official Description (provided by the hotel):
- Introducing the luxurious adults only Le Blanc Spa Resort - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort elevates the vacation experience with an uncompromising determination to exceed your every expectation ... more less
- Reservation Options:
- TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Amex, Priceline, Orbitz, Hotels.com and Jetsetter so you can book your Le Blanc Spa Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Le Blanc Cancun
- Le Blanc Spa Resort Cancun
- Le Blanc Mexico
- La Blanc Cancun