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“Creme de la Creme!” 5 of 5 stars
Review of Le Blanc Spa Resort

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Le Blanc Spa Resort
5.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulkan Km.10 - Zona Hotelera, Cancun 77500, Mexico   |  
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$1500 Resort Credit
Ranked #1 of 172 hotels in Cancun
Richlandtown, Pennsylvania
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Creme de la Creme!”
5 of 5 stars Reviewed March 25, 2013

Have traveled many places and this by far is the best! Having a butler on your floor is one of the best amenities to have while away on a vacation to relax. Anything you need or desire is brought to you personally and in a timely fashion. The staff is lovely and could not do more for you! LOVE Marco who planned our excursions. A must for all who want an adult getaway to a lovely place! One of the best pluses was the fresh cucumbers and cold cloth for your eyes while sipping a cocktail by the pool!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, March 27, 2013
Receive kind greetings from Le Blanc Spa Resort. I am glad to know that our staff provided such an amazing service during your holiday. It is nice to read that you enjoyed our butler personalize service and special amenities at our pool. I will personally assure that Marco will receive your greetings and motivational feedback regarding the excellent job done while planning your excursion. We are waiting for your return and for the opportunity to pamper you once again.
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (881)
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 25, 2013

We were continually astounded by the genuine desire to please.The staff are wonderful.
Super location and attention to detail.Food top quality with plenty of choice. Do try the Italian-it was our favourite.No need to worry about finding a sun bed -there are more than enough with the added touch of a pillow,fluffy white towels and a silver ice bucket with your personal supply of drinks.We will be back very soon.

Room Tip: Upgrade to sea view.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, March 27, 2013
It is great to know that you enjoyed your stay with us. I am really glad that our staff’s quality and personalize service made of your stay an exceptional experience. It is so fulfilling to know that you enjoyed our pool amenities provided and the food quality encountered, especially at our BlancItalia restaurant. Hope to have the opportunity to welcome you soon,
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West SussexUK
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2013

Just returned from 5 nights at Le Blanc Spa Resort with my partner and cannot fault the service and facilities of this lovely resort. The staff go out of the way to make your stay perfect. I would definitely go back there and have no hesitation in recommending the hotel. The quality of the food in all the restaurants is exceptional and the beach area, much better than I expected. Plenty of room to sunbathe and good choice of areas with beach and 3 pools. Andrea Schmidt, the General Manager clearly does a great job in running this hotel and all the staff seemed very genuine and enjoying their jobs, with their response to a thank you, always being "it's my pleasure".

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, March 27, 2013
Thank you for being our guest and giving us the pleasure to serve you. It is great to know how much you enjoyed our facilities, food quality, pool area, amazing beach and excellent service. It was a delight , to know you felt so relaxed and comfortable during your stay. Our goal everyday is to create memories and make sure they remain forever. We will all be more than happy to welcome you back at Le Blanc Spa Resort and provide you with a breath taking holiday.
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Cincinnati OH USA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 24, 2013

Hola-Please feel free to use Le Blanc Resort Spa and "perfection" in the same sentence. General Manager Andreas Schmidt runs a first class operation. His wonderful staff anticipate your every need as a guest and genuinely will smile when greeting you each morning.
We are four time repeat guests at Le Blanc. Our Le Blanc perfection began when driver Ramone graciously greeted us at the airport. Upon arrival at the resort, Raul welcomed us with a special drink, cooling towel and so began another red carpet experience. Our concierge Veridiana is a jewel and understands customer service. A special 35th wedding anniversary dinner was arranged for us by Fernando and Hector. Le Blanc’s International restaurant managed by David with Chef Aquilino at the helm for breakfast and lunch served a delicious and varied menu. Marco manages the Italian Restaurant with ease and a smile. We were fortunate to have Edgar as our waiter. Edgar is very knowledgeable with a fine attention to detail. Our room 815 was perfection with a view of both the pool and beach in both directions with two European balconies. Pool attendants Laura and Lucinda worked tirelessly in the Cancun temperatures to see that guests are comfortable and happy. Mid afternoon, butlers offer popsicles to the pool guests and pool attendants offer cucumber slices for your eyes and scented cool washcloths to sun worshipers. Pool bartender Raul is always up for creating a special drink just for you. Karina works magic with her talents in the hair salon. Our romantic dinner prepared by Chef Leonardo Borgos exceeded our expectations with an unbelievable presentation of surf and turf. The BlancStage entertainment featured an acoustic quartet who certainly could have their own following in any city in America. Security was diligent and we always felt safe without issue.
Each one of these beautiful staffers/people worked in sync to give us another wonderful memory of our stay at the Le Blanc Resort and Spa. We will return in March 2014. If you deserve first class service and accommodation, book Le Blanc Resort and Spa in Cancun.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, March 27, 2013
It is always such an honor to be part of such a special event as your 35th anniversary. It is so gratifying for me to see that we are not only welcoming new guests to our property, but people that due to their loyalty and preferences have become friends and family. I will like to let you know that our guests’ loyalty is our number one priority, reason for which our team is more than willing to fulfill all of your expectations to make each stay better than the previous. I am very glad to know that you were able to enjoy your room accommodations with excellent views, delicious and menu wide variety at our BlancInternational restaurant, entertainment at our Blanc stage bar, specially the acoustic quartet and the excellent service at our Beauty salon. Please be sure that Viridiana, bartender Raul, Karina, Ramon, Fernando, Hector, David, Chef Aquilino, Marco, Edgar, Lucinda, Laura, doorman Raul and Chef Leonardo will be personally congratulated for the excellent service provided during your stay. It is gratifying to know that you had a wonderful special dinner for your 35th anniversary with a well presented surf & turf menu. Thank you again for your kind comments about our staff service and for sharing your experience with us. We look forward to be at your service during future visits.
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Colorado Springs, Colorado
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2013

I have stayed in Palace Resorts many times and always have a great experience. This stay topped them all. The staff at Le Blanc was very friendly and exceptional in how they took care of our every want and need. The rooms and grounds are kept immaculate. We were staying here for our honeymoon and our experience could not have been better. We will definitely stay at Le Blanc again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, March 27, 2013
Thank you very much for choosing Le Blanc Spa Resort for such an important event as your honeymoon. I am glad to know that the quality of service and our facilities fulfilled your expectations. Our commitment is to make every guests experience as exceptional and unique as it can be. We all look forward on having the opportunity to provide you another memorable and relaxing experience.
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Austin, Texas
1 review
5 of 5 stars Reviewed March 23, 2013

The hotel staff is wonderful. They go out of their way to make your stay relaxing and enjoyable. You get the feeling that they are looking out for your best interest and not just doing their job. All the restaurants are excellent. The portion size is perfect. You can try everything and get up from the table full, not bloated. The rooms are clean, quiet, and well appointed. The beach is beautiful, however on our short four day trip it was very windy and rough in the ocean. The pools were heated, clean and a pleasure to swim in. My wife said her spa visit was the best she had ever had. We did two excursions. The Chichen Itza was a long trip, but our tour guide was informative and enjoyable. The lunch stop was a good Mexican buffet with shopping if you wanted souvenirs. The actual site is really stupendous, and if your are interested in archeology you will love it. Isla Mujera has a good dolphin encounter, but unfortunately we were unable to snorkel because of the weather conditions. Other than those two activities there isn't much that we could find on the island. The other thing to remember is that at this price range you will not find lots of young, partying people. This means you will get some rest and relaxation instead of the drunken wake up call at 2 am when they come home.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, March 27, 2013
It is our pleasure to know that Le Blanc Spa Resort exceeded your expectations, making you feel pampered during your entire stay. It is great that you were able to enjoy your room accommodations, variety of food at our restaurants, pool temperature and that your wife experienced a relaxing and special moment at our Spa facilities. Due to your motivating review our staff will be congratulated for the quality service delivered during your stay with us.
Our commitment is to make every guests experience as exceptional and unique as it can be, thank you for letting us know how special and memorable your stay was with us. We are looking forward to welcome you back creating another amazing experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danbury, Connecticut
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 22, 2013

We have gone here twice to start things off. Now If you are going to Cancun then this is the place if you want to be well taken care of. It starts when you get out of the shuttle bus and are handed a warm scented towel to wipe away the traveling. From there it's personal check in and a glass of champagne. For me it's a walk over to the bar which comes with the all inclusive resort. Restaurants are so good you never have to leave the property. The bartenders at the swim up bars in both pools are great and will give you whatever you want. The staff around the pool are the best even without tipping them a few dollars every morning helps ensure that you will get the best poolside lounges. I really could go on and on but I would not want to stay anywhere else in Cancun.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, March 23, 2013
I would like to express my gratitude for the time you have taken to share this review with all Trip advisor readers and for all the valuable comments you’ve provided in it. I am pleased to know that your vacation with us was highlighted by the personalize attention of the staff, enjoyable food & drink choices at our restaurants and bars. I am glad to know that our pool staff and swim up bars bartenders made your stay with us even more comfortable and relaxing with their excellent service. We are waiting for your return and for the opportunity to pamper you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Le Blanc Spa Resort

Address: Blvd Kukulkan Km.10 - Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Cancun
#1 Top resorts Hotel in Cancun
#1 Business Hotel in Cancun
#1 On the Beach Hotel in Cancun
#1 Spa Hotel in Cancun
#2 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Le Blanc Spa Resort 5*
Official Description (provided by the hotel):
Introducing the luxurious adults only Le Blanc Spa Resort - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort elevates the vacation experience with an uncompromising determination to exceed your every expectation ... more   less 
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Also Known As:
Le Blanc Cancun
Le Blanc Spa Resort Cancun
Le Blanc Mexico
La Blanc Cancun

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