I reserved an ocean front suite and got back confirmation telling me I had this as well yet on arrival after first being told my room would not be ready for another hour, the girl came back 5 minutes later with the news they were going to have to change us to a partial ocean view instead as they had no more of our suite available. I also was given no price break for this despite having documentation proving their mistake and having made my reservation months in advance. The hotel did not deliver the room they promised on their website then did not own up to their mistake or make it right. Otherwise the hotel and staff were first class and restaurants all great. The location was beautiful.
- Official Description (provided by the hotel):
- Introducing the luxurious adults only Le Blanc Spa Resort - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort elevates the vacation experience with an uncompromising determination to exceed your every expectation ... more less
- Reservation Options:
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- Also Known As:
- Le Blanc Cancun
- Le Blanc Spa Resort Cancun
- Le Blanc Mexico
- La Blanc Cancun