My sister and I stayed Feb 5 - Feb 9.
Everything you have read from other travelers previous posts are true! Mainly from the excellent to a little bit of the "eh" in regards to the food.
Definitely not a drunken spring break type of place seeing as 99.9% of the patrons appeared to be couples and zero kids. Although I am positive they would accommodate you if that is how you choose to roll as they are always encouraging a good time with drinks. Just not that tacky Cancun crazy way. Ages appeared youngest late 20s with most 50s+
Check in and check out - a breeze. Le Blanc is smaller as most Cancun resorts are but with nearly 1 employee to every guest ratio, I kid you not - there was a smiling employee everywhere you went. And not the nagging kind either. Even the workers spackling the beach walls in 85 degree heat were happy. If you want something, they are there for you. If not, say hello and walk on by! If you are an attention hog and love being taken care of - this place is for you because the employees will love you! Again - if you don't want your butler to unpack or pack your suitcase, he does not have to like I requested him not to. Ha! Yes, butlers. 24/7 helping you with anything from unpacking, to drawing your bubble bath or any type of concierge duties. I do believe every floor has a butler and with 35? (guessing) rooms per floor, it still works out well. We had a partial ocean view room so I am sure the suites and higher up rooms may have their own specific butler.
Our room: Partial Ocean View. Yeah yeah sounds like a glimpse of water between a tree and a wall right? Nope. It was GREAT. Had a no blockage view of the ocean, view down one entire coastline and view of the lagoon. Rooms were clean and neat. Stocked with all amenities including m&ms and potato chips, which the butler was happy to refill at anytime. Maid service and turn down service came at the same time every day. Our telephone stopped working and from when we reported it out of service to when it was repaired and working - 30 mins total. For those that travel often and experience problems...THAT is fast service.
Pools - 3 pools. Main, 3rd floor & lagoon side. Main & lagoon have swim up bars. 3rd floor has an indoor bar with a waiter who serves you. We spent most of the time at the 3rd floor pool because it was smaller and there was hardly anyone using it. Only problem was the water was ICE cold. No it does not sound bad in 85 degree heat but it was cold enough not to be comfortable. I believe since its a smaller area and a smaller pool without a swim up bar, its not a hang out all day in kind of pool. Might be good for a quick dip and get out. That's all you could do anyway's. The main pool was slightly cooler than bath water so it was nice to lounge around in. Never made it to the lagoon side pool. For those that know Cancun and follow the sun, the lagoon side seemed to get the sun later in the day and by then, the 4 hours spent on the 3rd floor and main pool had wiped us out. I did notice that the lagoon pool had more activities. Ping pong in the water, chess, yoga classes, water exercises, etc. Regardless of which pool we used, they were all clean and the bars were stocked will drinks and employees. OH saw an employee walking around pushing a cart at the main pool. She was passing out magazines, books, many different types of sun block, fresh towels, bottles of water and cucumber slices to put on your eyes to anyone that needed it. Either we don't get out much, or we just never see that much hospitality.
Beach - IMMACULATE. What you wished every beach could be.
Spa - my sis and I did a couples massage. It was last minute booking so we took whatever they had. A 50 min relaxation massage is really 90 mins long. If you go for any type of massage, show AT LEAST 30 mins early. We arrived 45 mins early as suggested by our butler. I think 40 mins early is good. They prep your body for the massage with different types of heat treatments so wear your bathing suit! It was neat. I would do that again. Expensive? OF COURSE! Your at a resort with the word SPA in their name and you are in another country. Use your resort credits towards most of it. Its an impulse buy, just like the $10 bag of potato chips in the store. Use you resort credits for that too :) If we would of had time, I would of like to check out the treatment of fish that eat the dead skin off your feet!! Haaa that looks gross but I would try it!
Food - Like I said in the previous paragraph....you are in a resort with the word SPA in their name. Not SPAGO. They do not boast about their 5 star Wolf Gang Puck top of the line cuisine. No the food is not horrible and it is definitely not that bad where you have to pack up and leave to find another place to stay. The breakfast buffet - every assortment of American breakfast foods along side Mexican foods complete with a guy specifically to make you an omelette of your own design or homemade waffles. Same thing with lunch. American foods along side Mexican foods and a guy to cook beef or chicken for your fajitas, fresh burgers and t-bones steaks to order! And that's not including the precooked foods that are already out in the buffet. Yes the buffet is on the smaller side and not a multi-mile long substation. With Le Blanc being a smaller resort, it was nice to not see lines of people hawking over you while you chose your food for once. Don't get me wrong. There were still those few that just assume they are the only ones in existence with no manners. And don't forget about the smiling employees! They have an over abundance in the eating area just waiting to take your plate to the table for you or bring you whatever you would like. I saw some people being served. They had placed an order from the buffet line and the wait staff brought it to them at their table. Well lah-dee-dah! See?! If you want attention, this place will give it to you at no extra charge!! Le Blanc has 4 evening only restaurants (italian, orient, french, steak/seafood) all with their own pleasant atmospheres. We tried the Italian, Oriental and steak/seafood. All were very good. Steps above the buffet. The orient is more sushi related which I have never tried before as I don't care for fish. They have many shrimp items so I lucked out. We opted out of the french as it is labeled formal attire. Meaning pants, skirts - no shorts/sandals and that is all we brought. Our butler was going to try to get us in regardless of our attire but we did not feel comfortable because from the pics of the inside, it looks pretty nice! There is a main pool side burger type of stand during the day that served amazing smelling food (did not try) and on the 3rd floor pool/lounge area, is a brick pizza oven that serves pizza, calzones and salads. Calzones and pizza was great!
This is probably the 10th resort.. give or take one, that we have stayed in Mexico between Cancun & Riviera Maya. What Le Blanc lacks in sprawling acreage, they make up for it with hospitality and class. I will come back and will definitely tell others about Le Blanc Spa Resort!
Room Tip: From 3rd floor and up - Partial ocean view is GOOD. We were Room 322. Most rooms do not have balcon...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.