Le Blanc is in a class by it self. The flag ship of the Palace chain, Le Blanc earns it's 5 star rating & reputation. From the minute you are arrive and are greeted by Raul with his big smile and a responding welcome home to an effortless check in. The lobby is tranquil compared to other hotels. We spent a week at Le Blanc just before Christmas. We were scheduled to go to Playacar Palace, but were offered an upgrade, (dumb luck or Karma) which we gratefully accepted. Don't get me wrong, Playacar Palace is a superior hotel in Playa De Carmen but Le Blanc's attention to detail moves it to the front of the competition. The Floor Butler Service is a fantastic concept. Our outstanding butlers, Mario & Israel made our stay relaxing, fun and saved me money. Anyone who has rented a car in the Cancun area knows it can be a challenge with the possibility of a rip off very high, (1000 dollar deposit, 5000 dollar deposit, mandatory insurance that isn't). Mario called the various rental places and secured a car saving me 75 dollars a day over the best rate I could find prior to arriving. Israel showed us the lagoon croc that watches the morning yoga class, No worries - the class is up on a palapa (sp?) covered dock, the croc watches from the water. I thought it was hysterical. The staff - to a person were friendly from the staff that interacts daily with guests to the maintenance folks. We chatted with one of the maintenance men every morning after using the gym. The Gym is all you could ask for, clean, well maintained and rarely crowded, (well everyone is on vacation). The restaurants were very very good. The Italian was our favorite. Fernando, and his staff were very attentive, but not to the point of being obtrusive. Their recommendations were right on the mark. The filets were the best I have had, perfect cook & fork cut. Breakfast was my wife's favorite. The grill chef Isabel would make my wife a custom omelet, and after the 2d day , she started it as we walked into the restaurant. Try the Mayan Coffee! The spa is outstanding and world class. I'm usually not a big massage fan but I scheduled a couple of services - it was that good.
The pool and beach staff are fantastic. The view is outstanding. We asked for a direct ocean view, although the lagoon view is not bad at all. Le Blanc is located at the Northern edge of the Hotel Zone and it is a very nice area. The rooms are clean, very similar to other Palace hotels. Full balconies would be nice instead of the French balconies, this is my only negative. Le Blanc is very relaxing. It is not a Spring Break loud music at the pool kind of place. It is the perfect place to relax and restore. I have read some of the "ok - but", reviews and frankly do not understand them. Maybe if you live in "Downtown Abby" you would not be impressed by Le Blanc, but we sure were. I am in the customer service business and I know that how you interact with the staff goes a long way with how they react to you. Ask for their recommendations, get to know them, be friendly and I'll bet you have a wonderful experience. Every request we had met with a smile. Arrogant traveler ? well maybe you cause some of your own issues. Exceptional Service from all the staff is the rule rather than the exception. Concerning Membership; if you do not want to listen to the sales pitch say no and it will not come up again. There are absolutely no security issues in and around Cancun. Petty crime is everywhere (be aware of your surroundings - like don't use a public ATM at 3 am while you are drunk) but Cancun is a whole lot safer than Chicago. Cancun is economical, beautiful and a great place to get away to, (especially when it's 15 degrees & snowing in Chicago).
This is a great place and well worth the little extra it takes to get here. I highly recommend!
Note to the Le Blanc staff - thank you for the wonderful week, we cannot wait to "come home again". The Le Blanc staff is the reason we will be back.
Terry & Robin - Illinois
- Official Description (provided by the hotel):
- Introducing the luxurious adults only Le Blanc Spa Resort - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort elevates the vacation experience with an uncompromising determination to exceed your every expectation ... more less
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- Also Known As:
- Le Blanc Cancun
- Le Blanc Spa Resort Cancun
- Le Blanc Mexico
- La Blanc Cancun