We stayed for one week from 19-26 January and thought the hotel was great!
Easy direct flight with Virgin from the UK and a short 20 min car transfer to the hotel. I emailed the hotel in advance requesting an ocean view and we were warmly greeted by Joe the doorman and given cold towels and drinks as we checked in. We were upgraded to a partial ocean view room which was great 720, as it was pretty much full ocean view! The room was lovely and was kept immaculate by the regular housekeeping.
During our stay we used our resort credits which we found fairly easy to use as we booked on our first day for the trips/spa etc. If you left it until halfway through your trip to get organised you would probably miss out.
We did the Dolphin experience/wet and wild and whilst the dolphin trip was a fabulous experience, i wouldn't say it was the best organised trip ever with no explanation in advance of where you needed to go and how the day was arranged, Wet and Wild was simply awful! Rusty, empty, cold water... thankfully we only spent about an hour there. The dolphin experience was better than we expected, just off the pier at the Moon Palace hotel... which we disliked as it was simply enormous and the food in the restaurant and the ambiance was not a patch on Le Blanc.
Back at Le Blanc, the staff cannot be more helpful. No need to tip although we suspected that if we did so pool service might be a bit quicker.... The beach was really nice, nicer than we expected though the sea was always too choppy to swim and the red flag was always flying.
The restaurants at Le Blanc were all great but our favourite was the international as the atmosphere at night was fabulous, great music, candlelight and excellent waiters... thanks Roberto!
We also experienced a private dinner which couldn't be on the beach due to a rainy day but was rescheduled and held separately for us on an area near the pool and that was fantastic. The staff went out of their way to make it happen to make up for a misunderstanding and the food/staff were great... thanks again to Roberto who even remembered how we liked our steaks etc!
We weren't able to keep our room on our last day which was a shame but they did offer a hospitality room which was great and spotlessly clean and booked specifically for us with our luggage delivered etc... again great attention to detail.
The spa was fabulous and we each had 2 massages and used the sauna etc beforehand... all really nice and top quality.
Would we visit again - absolutely. It was WAY better than we expected and the service/cleanliness was top notch.
Thanks very much for a fab stay!!
- Official Description (provided by the hotel):
- Introducing the luxurious adults only Le Blanc Spa Resort - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort elevates the vacation experience with an uncompromising determination to exceed your every expectation ... more less
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- Also Known As:
- Le Blanc Cancun
- Le Blanc Spa Resort Cancun
- Le Blanc Mexico
- La Blanc Cancun