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“Leblanc is Wonderful!!!!” 5 of 5 stars
Review of Le Blanc Spa Resort

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Le Blanc Spa Resort
5.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulkan Km.10 - Zona Hotelera, Cancun 77500, Mexico   |  
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Ranked #1 of 178 Hotels in Cancun
Many, Louisiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Leblanc is Wonderful!!!!”
5 of 5 stars Reviewed August 2, 2012

My wife and I spent 6 nights at the Leblanc Resort from July 20-26, 2012. What a wonderful and luxurious resort this is. Every couple needs to make at least one trip to this resort because it will not be your last. They will pamper you like no other resort. All your expectations will be exceeded and the staff is fantastic. The beach is clean and all the pools are pristine. We loved it so much we bought a membership. Food was excellent and service in each restaurant was superb. The spa was unbelievable and a must for men and women. You cannot find a vacation spot anywhere in the world that will deliver what Leblanc does.

Room Tip: Room 708 has a wonderful view of the beach and pool area.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, August 8, 2012
What a pleasure it is to know that your vacation at Le Blanc exceeded every expectation and, we hope, our resort is now considered to be your home away from home for luxurious vacation experience, promising us a privilege to welcome you back on many future occasions. We feel honoured by your preference and looking forward to be your hosts here in Cancun again.
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3,894 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,118)
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English first
Washington, DC
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed August 1, 2012

This was our 2nd trip to LeBlanc, and we were happy to find that all of the things that satisfied us during our first trip were there and more! I should mention that my husband and I have traveled to Mexico previously and stayed at other all inclusives (secrets and excellence), and this is the only resort that we have made a return visit to.

The Room
We booked an ocean view honeymooned suite and we were originally in room 306, which was great, with a great view. We inquired about an upgrade and the next day we were given the option to upgrade to room 324, which they called a junior suite. We took the upgrade, though my husband preferred the view of our original room. The view and layout of 324 was different, with a lagoon view from the bathroom and bed, and an ocean view from the balcony, which was a full balcony with chairs and a table. I liked the bigger balcony and the sunset views over the lagoon, though agree that the ocean view from that side of the building is not as nice. No complaints about the room at all, it was always cleaned daily, no problems with anything there.

Service
This is where Leblanc excels, and it shows. From the moment you check in, people are working to take care of the smallest details. Our butler (Francisco) was always helpful, cheerful, and reliable about every request we made. Waiters at the various restaurants always treated you as if you were the only people that they were waiting on. Pool and beach staff work tirelessly to make sure that you are comfortable and pampered.

Food
Of course, everyones tastes and expectations are different, but this is one area where my husband and I think that LeBlanc truly excels. Husband is still talking about the good quality steaks he had and how well they were prepared. I am missing the fresh crepes made to order for breakfast. The staff are also willing to go out of their way to make something to your liking. Don't see something you like on the menu or out at the buffet? Ask for it, and you'll likely be pleasantly surprised. We ate at Luminere, the French restaurant three times during our week there and loved our meals each time. The oriental restaurant was another favorite, with great service there. The only (somewhat) disappointing meal was at the Italian restaurant where they seemed to have less staff than the other restaurants, and the staff also had to lug these huge carts up steps to make table side bruschetta, serve Parmesan cheese, or bring the dessert cart by. Seemed to be a lot of effort into moving carts around, and the food was the least memorable there from our week.

Facilities
Go and enjoy the spa, and don't forget time to do the hydrotherapy circuit whenever you'd like. I found that the hydrotherapy was great, particularly after a workout in their well equipped (and surprisingly busy) gym. A good treat after a workout on vacation. We liked the addition of the beach cabanas and rented one on our last full day there for $185. I have to say that I would never pay that for a cabana if it weren't for the palace dollars promotion that they have, but it was a fun thing to do.

Entertainment
Sad to say that we can't contribute too much to this portion of the review, but we did enjoy the musicians that were playing in the lobby, makes for nice ambience. Husband did enjoy beach volleyball. The crowd at the resort was laid back and low key for most of our trip until a really big party came in that seemed to be related to a wedding, then the pool bar got a bit more lively (not really in a good way, but not too annoying). This is definitely a chill out and relax vibe of the resort, which is a big reason why we picked it to return to. We participated in the palace resorts timeshare pitch and got free tickets to the cirque jungle dreams show, as well as an extra $100 in spa money. Definitely glad that we went to the cirque dreams show-really impressive. They will give you free transportation to and from the show if you go to the earlier show. The timeshare pitch wasn't all that bad, though we hated leaving our "vacation" for the high pressure sales pitch. It by no means ruined our trip and everyone was very polite.

Other
You can borrow a boogie board from the pool concierge folks if you want to try that. Later in the summer they do release baby sea turtles and we were sad that we came too early for that this year. Overall this was a great trip and we were so happy that we came back to Leblanc for vacation! It's easy to see why so many people are return guests, and we were happy to be some of them. We had seen the Leblanc app and were hopeful to use that, but unfortunately we kept getting an error message (unable to retrieve our records) throughout our stay and we were unable to use the app. Seems like it would be a great feature if it works consistently. Wifi coverage in the resort was spotty for us, with great coverage on the beach, but our room was one bar at best, and better on the balcony. Skyping with our daughter back at home was consistently slow, with dropped calls and frozen frames.

Room Tip: If you want a full balcony get a junior suite.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, August 11, 2012
First and foremost, thank you so much for being our frequent quests, your preference to our resort and repeat visits is the most valuable recognition we can ever hope for and we will keep putting all our efforts to ensure that your visits are getting better, exceeding your expectations and surprising you with new details and experiences. Thank you for drawing our attention to the areas which should be improved, we will make every effort to ensure that all the services and advantages of staying at Le Blanc are consistent and only add to entire satisfaction of all our guests. I am glad to know that you were happy to return to Le Blanc and noticed that for many guests it was not the first time here as well, we are very proud of being able to welcome back our guests and become the second home , knowing that our team, their genuine attention to details and quality of food are always the strongest highlights during vacation.
Please do not hesitate to contact us for any future assistance, we will be more then happy to make your next Le Blanc holidays very special.
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Lexington, Kentucky, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2012

If you want to relax and be pampered this is the place to go!! The service was exceptional along with wonderful food! Everything from the Spa to poolside is so relaxing and inviting. The staff works hard to make sure you don't get stressed about anything! We received such wonderful service & care from everyone! There were honeymooners and people celebrating anniversarys from all over the world. Even saw a wedding that looked beautiful! The beach was amazing and 3 pools to choose from. Entertainment was great too! This resort isn't like any other Palace Resort. Small and quaint feeling! Workout facility is awesome for those wanting to keep in shape and plenty of things to do in & around the resort!

Room Tip: We had a beach & lagoon view...best of both!!
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, August 8, 2012
Thank you very much for your wonderful review, we all at the resort are delighted to know that your stay was so relaxing due to attentive service, great food and perfect facilities for different activities during vacation, as well as unique and romantic atmosphere created not only by our team but also by our guests, celebrating special events or coming to enjoy such a valuable quality time together . We hope to be fortunate to welcome you back in the near future and make every minute of your holiday very memorable.
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Plainview, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 31, 2012

Le Blanc was phenomenal. Perfect. Staff was amazing. There were no worries about anything. Anything you needed, it was taken care of. Food was gourmet. Nothing commercial about it at all. Peaceful and lovely. Thinking about time share. Met people who had been there 10 times! Place was beautiful and not too big, nor too small.

Room Tip: we were on high floor, facing ocean. stunning. double room with jacuzzi.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, August 6, 2012
This is just what we want all our guests to experience: have nothing to worry about, and I’m very glad that our professional service, can-do attitude, wonderful dining experience, all together helped us to reach this goal during your stay. It will be an honour to become your second home and welcome you back every time you visit sunny Cancun shores.
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Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 31, 2012

Perfect place to relax and enjoy great food and terriffic service..Try it and you will love it.Also the beach is so clean and beautiful. You will not regret going there to relax or have some fun.They will pamper you in every way.

Room Tip: All rooms are fine. If you like a little better view go to the higher floors.You wont want to spend...
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, August 6, 2012
On behalf of the team of Le Blanc Spa Resort I would like to thank you for your generous recommendations, it is very inspiring to know that you felt pampered by the service and enjoyed every minute of your relaxing vacation.
We will be glad to have you as our guest and be at your service in the future.
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Los Gatos, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2012

My husband and I just returned from 2 weeks at LeBlanc and it was the “Best” vacation we have ever taken. The resort surpassed everything we could have imagined: Wonderful service, excellent food amazing beaches and fabulous ocean views. We’re planning our next trip we can’t wait to go back!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, August 6, 2012
It is a pleasure to know that your stay with us was so memorable, our entire team greatly appreciate you sharing this warm feedback. Please do not hesitate to contact us for any assistance with your future visit; it is the biggest honour to welcome our guests back to their new home away from home and we are looking forward to it.
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Medford, NY
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 30, 2012

I can't believe the review from the person who gave this resort a negative review! They must have been at the wrong place! I have been to many places far and wide and this resort tops them all! Five stars? I would give it even more than that! Every staff member has a smile and a greeting. Butler will draw your jacuzzi bath at whatever time you specify with aromatic bath salts and rose petals everywhere! Aromatherapy in your room every night at your request. Scented pillows to help you relax or rejuvenate. Everything from the time we checked in to the drive back to the airport was a gift from heaven...

Room Tip: Every room at this hotel is top notch and every room comes with a Butler who will assist you with an...
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, August 6, 2012
Thank you very much for such a motivational review, which truly reflect all we are aiming for when welcoming our guests to Le Blanc – make you feel relaxed and comfortable in atmosphere of refined luxury, providing royal treatment and paying attention to details. It is always a privilege to welcome back our dear guests and we hope that we will have this pleasure to receive you as our guests on many future occasions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Blanc Spa Resort

Address: Blvd Kukulkan Km.10 - Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Cancun
#1 Top resorts Hotel in Cancun
#1 Luxury Hotel in Cancun
#2 Romantic Hotel in Cancun
#10 Business Hotel in Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Le Blanc Spa Resort 5*
Number of rooms: 16
Official Description (provided by the hotel):
Introducing the luxurious adults only Le Blanc Spa Resort - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort elevates the vacation experience with an uncompromising determination to exceed your every expectation ... more   less 
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Also Known As:
Le Blanc Cancun
Le Blanc Spa Resort Cancun
Le Blanc Mexico
La Blanc Cancun

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