I'm totally shocked at the bad reviews of Sunset Lagoon. I love this resort! I visited 3 times with my parents in a year and a half. My parents are owners and they just bought another week. I came online to find a timeshare for sale to buy myself when I found this website. In fact, I promised my children and their families a vacation for Christmas and we wanted to go to Cancun, but because we can't get into Sunset Lagoon, we've decided against Cancun and we're going to Las Vegas. My daughter has been to Sunset Lagoon and she told my son we'd be wasting our time staying anywhere else in Cancun.
Sunset Lagoon has a wonderful atmosphere, homey and relaxed, and the staff has always been exceptional and the amenities superb! The staff always remembers your name from one visit to the next and one time my mother left behind an expensive jacket and it was mailed to her. She hadn't even called the resort, it was returned to her before she realized it was missing. We've NEVER had any problems with items missing or being stolen and the maid service is wonderful and never asked for a tip.
Reading the negative reviews, it seems to me a lot of the patrons were guilty of their own negligence. You have to protect your personal property, you can't expect someone else to. It's only common sense not to leave your wallet by the pool side. It doesn't matter where you travel, tourist are easy targets. Watch out for yourself. As for the "high pressure sales", if you can't afford it or don't want it, just say NO!
I would recommend this resort to anyone. My family and I will be returning again and again.
- Also Known As:
- Sunset Lagoon Resort Hotel And Marina
- Sunset Lagoon Hotel Marina
- Sunset Lagoon
- Sunset Lagoon Cancun
- Cancun Sunset Lagoon
- Sunset Lagoon Resort
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Agoda, Cheap Tickets and Asiatravel.com Holdings so you can book your Sunset Marina Resort & Yacht Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.