I stayed at the Sunset Marina Resort & Yacht Club from September 16-24 2013. This was my second time in Cancun, but it was my first time staying at the Marina. I would say the thing I loved the most about my stay was the staff. Everyone was so easygoing, energetic, caring and hard workers. They were always there to help us with whatever it may be and they would all put a big smile on our face. As mentioned before, all the staff was great but there's a few people who caught my attention more than others. David and Ivan (Outdoor activities) are such energetic people and they are great at their job. David always ensured that people were aware of the upcoming activities that were going on each day and tried as best he could to round up as many people as he could for each activity. The more people that participated , the more fun it was (Ex: Bingo, Aqua Aerobics, Dance Lessons,...) Our bell boy Fabian always greeted us with a very nice smile and a warm Good morning or afternoon. At the buffet area, all the servers were so nice but I spent a lot of time getting to know Alejandro and Janeth. Alejandro served us almost every day and he remembered our drinks and food of choice. He's such a friendly, loving and kind server. Seferino (capitan) always made me laugh and he always made sure we were pleased with everything. The nights we stayed at the hotel, we spent most of our time at the lobby bar. Mariana and Amadeo are the two people who were there the most during our stay and I enjoyed getting to know more about them. They are also both great people. I cant forget the very caring lady who worked at the front desk and helped us with a few things such as telling us where to go to exchange money, the best spots to do some shopping, etc. She's been working there for many years and is great at her job. I feel like i'm forgetting people, but I didn't really get to mark down everyone's name. Either way, the important thing is that people know how responsible, considerate, hard working and friendly the whole staff at Sunset Marina are. The only thing that could be worked on is a bit more variety in the buffet. I found myself eating a lot of the same things (or similar).. I had such a good time and I will definitely come back next year.
If you are traveling with a wheelchair, you might find it a tad difficult to get around. As far as a...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We are so pleased you decided to stay here at Sunset Marina and most importantly that you enjoyed the level of service provided by our great staff. Comments and feedback that specifically state what made your stay so special and the mentioning of every staff member who made an effort to ensure that your stay was as memorable as it can be, are always welcome with great enthusiasm by the entire team.
Report response as inappropriate
We all look forward to seeing you next year!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.