We stayed here for a one week vacation to celebrate our birthdays, and I must admit that at first I was nervous about it. But the room was very clean, when a couple of things weren't working properly when we first arrived, they sent a repairman up to fix them immediately. The staff was VERY pleasant and attended to your every need. Bell Boy Jose, Front Desk man Rudy, Concierge, the Restauraunt staff including those for our wonderful Lobster dinner, and the maids were absolutely wonderful. The food was very good and the entertainment nights were fun too. I saw Pilates classes outdoors in the mornings, but didn't partake this time.
My sons loved the pool, but wished that we had more kids/teen activities to do daily. Unfortunately we weren't too keen on using the boats on the lagoon since crocs live in there, although we're told they stay mainly on the other side.
So we usually took the boat over the the Sunset Royal for teen fun activities led by staff. Over there they had independent and staff-led games for teens daily played ping-pong (ours at Sunset Lagoon was set over to the side very close to the lagoon where the ball kept going in the water they said), water basketball, volleyball, tossing a football, and other water games were set up there by staff. We enjoyed this part of the property also due to the ocean views, Jonah's wonderful cooking class, Bingo, and the Salsa classes that turned out to be so much enjoyment.
It was a great experience overall and the Sunset Lagoon overall, and I would definitely stay there again.
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- Also Known As:
- Sunset Lagoon Resort Hotel And Marina
- Sunset Lagoon Hotel Marina
- Sunset Lagoon Cancun
- Cancun Sunset Lagoon