The Property is in a great location just in the back of Kukulcan Plaza, you can get the bus and be at Plaza la Isla in 5 minutes and in Punta Cancun (where the Clubs are) in 10 minutes for just $8.50 pesos (less than $1 dll.), those buses work until late hours so is not hard to find them.
Well, about the SERVICE at the hotel the check in and out are a Chaos; it look like the staff is not well trained and they take so long to give you a room, so the line can be long.(it was not full, so I don't want to imagine when it is), the worst of all is when you go and make check-out (which is neccessary) you have to make line together with the check-in, so imagine the wasting of time =S... make this with time, so you can get calm to the airport.
The BEACH is beautiful, BUT you can't enjoy it the whole day, at least you want to be burned. You have to go at 7:00 am till 10 or until 5:30 m when the sun is less harmfull. There are no umbrellas, or palapas where you can hide a while of the sun; you only have your beach chairs and anything else, NOT SERVICE AT THE BEACH also. So is an All-Inclusive with no service at the beach?.. no good.
FOOD: is not good at all, every day is the same menu in lunch and dinner... breakfast is the most rescatable meal of the day... they are very used to return people to put more clothes so they can enter restaurants... but they don't offer a snack menu to the pool area so people can saty in bathing suit.
ROOMS: very clean, beds are a little firm but comfortables; not very cold AC; the minibar needs to be filled with cold drinks, because they put them hot, and at the moment you want to enjoy it it are not cool enough.
I will not stay again at this hotel, beacuase the Service, and most of all because you cant be at the beach enjoying of all inclusive service and a good shadow in the middle of the day.
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- Also Known As:
- Barcelo Hotel Cancun
- Barcelo Hotel Tucancun Beach
- Barcelo Tucancun Beach Hotel
- Tucancun Hotel
- Cancun Barcelo
- Barcelo Tucancun Beach Resort