Tried to stay my last day in cancun in a cheaper hotel since I extended my stay! Boy was that mistake! Got dropped off at the hotel! Looked up, it's 2 flights of stairs! The taxi driver said wait for the bellboy! I'm waiting, waiting 8 minutes later I decided to take my backs up myself! Another on looking taxi saw me struggling and help with one bag for the first flight of stairs! Then I was on my own! Got to the front desk, the men working were Norbert friendly and stressed out! Finally the bellboy comes, sweating to death and may I add there was only one bellboy! Had to wait to check in so I decided to go to the bar! $7 for a small drink!!!! And the boy working didn't know any English! Then decided to get the all inclusive bracelet for an additional $45. I couldn't get my reimbursement from the $7 drink, but I still carried on. Went down to the beach, saw chairs stacked with a man wearing a solymar t shirt, and asked if I could have one, he said no! He also couldn't speak english! Ok now I'm getting pissed! Go back to the lobby, btw, I got lost, no sighs and the floor plans are so bizarre! Told the front desk, they walkie talkied the guy out side! Went back out by the bar, where this very sweet girl was working! I told her what had happened and she couldn't believe it too. So I headed back down to the beach! Ok now all the beach chairs are taken! All, I mean all 10. Finally I found one that was all broken but, I figured it would do! Go to get something to eat, very limited food but the guy working the beach bar was very kind. The food sucked! Finally went to check in, waited another 15 mins to get to my room, as the bellboy was busy. And there is an actual key, not key card so I had to give it to the bellboy to claim my luggage, which he then took someone else to their room first. So I waited. Get to the room, very out dated but the view was great! The AC didn't work! Called down, some guy came and didn't speak any English! And said he fixed it! But no! It was broken! 80 degrees in the room! Very creepy room with an extra door on the side with no lock on my side, little ants every where in the room. Horrible bed, lumpy pillows, no tv channels, no blanket just a stained sheet, which I didn't notice til the next morning! Dingy showering towels! Small breakfast buffet! Credit card machine didn't work when I checked out and waited 15 minutes for my change, which he had to give me in pesos! What a nightmare but at least it was just one night! The pool was very nice though and it was more quiet there, not too populated! I feel bad for some of the nice staff working there, but I don't think I could stay there even if they wanted to pay me! Totally not what I expected! And while booking, I said to myself, " how bad could it be?" Boy, was I wrong!!!!! Omg!!!!!!!
- Official Description (provided by the hotel):
- Solymar Cancun Beach Resort, with a three stars category and splendid five diamonds beach is the perfect place for families and Couples. It's All Inclusive Plan and also Only room ; it will be an unforgettable experience for who looks for quality, economy and service in a relaxed atmosphere.Located on Kilometer 18.70 Hotel Zone, just 15 minutes away from Cancun's international airport to 10 minutes from the main shoppings mall and only three minutes from the Iberostar Cancun Golf Club. 75 Standar rooms distributed in 3 buildings and 10 suites on the ground floor all them with Air conditioning with individual control, Cable TV, telephone service, in room Safety deposit box at no charge. The room counts with either King Size, or two double Beds. The Maximum accommodation is with two double beds for up to four adults. Arrival 3:00 pm / Check out 12:00 pm. ... more less
- Reservation Options:
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- Also Known As:
- Solymar Beach And Resort
- Solymar Beach Hotel Cancun
- Solymar Beach Resort
- Solymar Cancun