We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 172 Cancun hotels

Hotel Plaza Kokai: Traveler Reviews

3.0 of 5
Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
Hotel amenities
Hotel Plaza Kokai
Enter dates for best prices
Enter dates 1 night 2 nights
Show Prices
Compare best prices from top travel partners
Hotels.com CheapTickets.com Agoda.com
40%
Ranked #123 of 172 hotels in Cancun
28 traveler photos
Write a Review

29 reviews from our community

    Trip type
Traveler rating
    3
    6
    11
    5
    4
Date Rating
San Francisco, California
Top Contributor
56 reviews 56 reviews
27 hotel reviews
Reviews in 49 cities Reviews in 49 cities
29 helpful votes 29 helpful votes
“Adequate Accommodations”
3 of 5 stars Reviewed April 11, 2010

Kokai Plaza has a great central location (in el Centro close to bus station). The hotel's rooms are adequate - somehow the air conditioning never really functioned well. Tile floors and hard beds probably resemble every other budget hotel in Mexico. But room was clean and had bottled water. Pool is very small and not so clean. Restaurant attached serving continental breakfast is good. Staff was helpful. I would probably stay at Radisson down the street in future for a few more pesos.

  • Stayed April 2010, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by dmlandis for Cancun
Ask dmlandis about Hotel Plaza Kokai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Refreshing change from some dodgy buget hotels”
4 of 5 stars Reviewed March 3, 2009

This was an ideal room for what we needed-A hotel near the bus station and the centre of town. The hotel was friendly, clean and comfortable. We Paid about 700 pesos and that included a full breakfast and air conditioning in the rooms. They also let us keep our bags behind reception while we explored downtown.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask WalesHack about Hotel Plaza Kokai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
1 review
2 helpful votes 2 helpful votes
“Dependable, Convenient, Budget-friendly Hotel”
5 of 5 stars Reviewed December 31, 2008

Friendly and helpful staffs. Help us with making a lot of arrangements. Convenient location. Easy walk to bus station and downtown restaurants. Amenities commensurate with price.

We basically used the hotel as our base for exploring the attractions in surrounding areas. The hotel staff help us get rental car in which we drove to Chichen Itza, Ek Balam, Coba, Tulum, and so on. It's a perfectly fine place for our kind of travel, but if you want to spend a lot of time enjoying yourself in the hotel, you should look at beach-front hotels instead.

  • Liked — Convenient location. Helpful staff
  • Disliked — Small pool
  • Stayed November 2008, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
Ask mdtrvlr123 about Hotel Plaza Kokai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Guess it depends on the price”
3 of 5 stars Reviewed March 20, 2008

I paid $39 per night for three nights via Hotwire, and to be honest if I'd paid much more than that I would've been gutted!

Room 203.

Pros:

Location. Just a three minute walk from the R1 bus stop to take you to the Zona Hotelera if you wish. To get to the main strip takes about 15 to 20 mins and costs 7 pesos (70 cents, 35 pence).
Price.
Staff. A couple of the guys that could speak English on front desk were very helpful.

Cons:

Room. AC hardly worked, and the door lock felt very flimsy. It also smelt musty.
Pool. A bit of an excuse for a pool really, with lots of leaves in it. However, it did soothe my aching feet after a lot of beach walking.

If you're on a budget and can't afford the $180+ of the mega hotels, then this isn't a bad alternative, depending on how much you end up paying.

  • Liked — Cheap!
  • Disliked — Didn't feel secure.
  • Stayed March 2008, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
Ask FozzieBear2005 about Hotel Plaza Kokai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
“The Kokai is a really nice hotel”
4 of 5 stars Reviewed April 3, 2006

Clean-towels are birds and toilet paper roses--fast room service--reasonable prices for drinks and food in restaurant and room service: Great lounge with live musica--very friendly staff-plan to return

  • Stayed January 2006
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Hotel Plaza Kokai
Enter dates 1 night 2 nights
 
Terracaribe Hotel
Great value on a similar hotel
Cancun, Quintana Roo
4 of 5 stars 148 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Cancun
Trendy
Hotel Ramada Cancun City
Hotel Ramada Cancun City 3.5 of 5 stars 55 reviews
Family-friendly
Beachscape Kin Ha Villas & Suites
Beachscape Kin Ha Villas & Suite... 4.0 of 5 stars 733 reviews
Romantic
The Royal Caribbean
The Royal Caribbean 4.5 of 5 stars 447 reviews
Luxury
Beach Palace
Beach Palace 4.5 of 5 stars 1,686 reviews
Show Prices ABS:HotelCheckRates-d154416?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d154440?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d186909?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d152895?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Cancun hotels
Terracaribe Hotel 4.0 of 5 stars 148 reviews Suites Gaby Hotel 4.0 of 5 stars 154 reviews Hotel Batab 3.0 of 5 stars 17 reviews Hotel del Sol 3.5 of 5 stars 46 reviews
Show Prices ABS:HotelCheckRates-d549477?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1474625?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d183428?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1674151?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 172 hotels in Cancun, ranked by popularity

Been to Hotel Plaza Kokai? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Plaza Kokai

Also Known As:
Plaza Kokai Hotel
Address: Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Business Center Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #123 of 172 hotels in Cancun
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel Plaza Kokai is located in the city of Cancun, which is often referred to as the Mexican Caribbean. Cancun is in Quintana Roo, on the Yucatan Peninsula. For a good night’s sleep, each room in Hotel Plaza Kokai is air-conditioned, and furnished with a cozy bed, hair dryer, wireless Internet access, luggage rack, and private toilet and bath. Accommodations further have a writing desk and chair. Hotel Plaza Kokai in Cancun warmly welcomes every business and leisure traveler into its safe and amply furnished confines. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Cheap Tickets, Agoda, Booking.com, HostelWorld, EasyToBook, Olotels, Priceline, Expedia, Venere, HotelsClick and Tingo so you can book your Hotel Plaza Kokai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Plaza Kokai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Plaza Kokai
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices