We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Loud music until 3pm” 1 of 5 stars
Review of Hotel Plaza Kokai

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Hotel Plaza Kokai to your Saves list
Hotel Plaza Kokai
3.0 of 5 Hotel   |   Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico   |  
Hotel amenities
Ranked #124 of 178 Hotels in Cancun
12801
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Loud music until 3pm”
1 of 5 stars Reviewed 2 weeks ago

Good location,decent room. Desk staff completely apathetic to your needs. Construction noise during the day and loud music until 3 am from the nightclub downstairs at night.Run do not walk from this hotel

Room Tip: Go to another hotel
See more room tips
  • Stayed January 2015, traveled solo
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

70 reviews from our community

Traveler rating
    7
    23
    20
    11
    9
See reviews for
15
23
9
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 27, 2014

room was excellent , quiet , clean , high quality linen , towels etc . can walk to the ADO bus terminal 2 blocks away , can walk to shops and restaurants , restaurant in hotel seemed expensive and booking the room on the net was considerably cheaper than if you walked in to book ,

Room Tip: room we had was good , view , excellent quality , bedsheets , towels aircon etc . very comfortable a...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 23, 2014

I stayed at this Hotel for 2 nights in June 2014. The hotel was average. Good points - room was big and the shower/bathroom was big. The downside - the breakfast was below average and expensive. The staff had attitude problem especially when I request something. In addition, no good restaurants close by apart from the pub next door so limited choice in eateries. The pub had bands playing at night so sleeping sometimes can be difficult.

  • Stayed June 2014, traveled solo
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 11, 2014 via mobile

One of the only hotels that are a lot better in reality than on photo.good location close to the bus terminal. Very good value for this price. I can recommend it if you don't have the budget to go to zona hotelera.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Paul/ Minneapolis
Top Contributor
66 reviews 66 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 4, 2014

This hotel had a nice room. It was very spacious which is a must when traveling with a toddler. The front desk was nice. The pool was nice looking but not heated so we only dared to dip into it once. The rooftop terrace was amazing and I was disappointed that I didn't discover it until the last day. There are seats and hammocks and shade up there and you get a great view of the city. It was also nice for my daughter to be able to run around while I read a book. The webiste advertises that they have a beach club, which I figured meant it was included in the price of the hotel or even that they had a van that took you there. NO! They know the name of a beach club and some of the information about it. That's it. I walked up to that beach club unknowlingly the first day we went out to the beach and we could have paid to use it. The same price as if we said we were from this hotel. That was misleading. There isn't that much to do around here either. But it's close to the bus terminal and it's a few blocks from the main bus route to go anywhere else.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 24, 2014 via mobile

We were surprised with how comfortable and clean the bedroom and bathroom were. Excelent location for people who want to go everywhere, eat near the hotel and not stay only in the hotel. It is very close to the main bus station in town, it is within walking distance from restaurants, grossery store, and convenience stores. What you see is what you get, it is not a louxourious resort, it is a hotel for people who dont want to spend all day in the hotel. There is a lot to sre in cancun, and we didnt want to stay in a resort and miss everything. It is exactly what we were looking for.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 17, 2014

horrible bathroom, horrible smell, horrible bed sheets.
Just horrible.
The only possitive thing is the nice people, location & Starbucks which is located a few minutes walking from the hotel. Besides if you can avoid this place- do so.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hotel Plaza Kokai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Plaza Kokai

Address: Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #124 of 178 Hotels in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Plaza Kokai 3*
Number of rooms: 49
Official Description (provided by the hotel):
Hotel Plaza Kokai is located in the city of Cancun, which is often referred to as the Mexican Caribbean. Cancun is in Quintana Roo, on the Yucatan Peninsula. For a good night’s sleep, each room in Hotel Plaza Kokai is air-conditioned, and furnished with a cozy bed, hair dryer, wireless Internet access, luggage rack, and private toilet and bath. Accommodations further have a writing desk and chair. Hotel Plaza Kokai in Cancun warmly welcomes every business and leisure traveler into its safe and amply furnished confines. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Cheap Tickets, Booking.com, Orbitz, Priceline, Despegar.com, Hotels.com, HostelWorld, HostelBookers, Odigeo and Tingo so you can book your Hotel Plaza Kokai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Kokai Hotel

Owners: What's your side of the story?

If you own or manage Hotel Plaza Kokai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.