We actually had a good 2 weeks stay at Imperial Laguna. Edy at the reception desk is great and always helpful. In the beginning we had some problems with the shower but they were fixed within a day. Unfortunately the hotel description on some OLTAs is not in line with the reality (do not book with Orbitz / Ebookers as they don't take responsebility). The rooms have no safe nor Wifi. Another point down as the mattresses are somewhat old and I have received sheets with a stitch twice. On the baseline a good budget option in otherwise expensive Cancun.
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- Also Known As:
- Celuisma Imperial Laguna Cancun Hotel Cancun
- Hotel Imperial Laguna
- Imperial Laguna Cancun