Spent a week and was not disappointed. It was early February, so the wind was significant and the pools were cold. But the beach here is pristine enough to compensate well, and the ocean was warm!

Grounds: What you read is absolutely true: This place is always being cleaned and maintained. You are always seeing resort employees tidying this place up!

Beach: Absolutely beautiful stretch on this property. Could use more palapas, however, and no bar down there. Bars were close enough for a short jaunt to collect beverages. Just enough waves to satisfy!

Pools: Adequate, but similar to the beach in that there just seems to be not enough shady spots. Always seemed to be fighting for these.... and when we went, the resort was not even super-busy!

Bars: Adequate, although the swim-up was cold this time of year. The main pool bar was a little crowded most of the time. Neither had wait staff to bring you drinks, if that is what you require.

Room: Had the Premier, fourth floor. AMAZING view. Worth the price for that alone. Double sink was good for us. Room a little small, but who wants to stay in there anyhow? Would be nice if a queen was an option in this building, but no. And the beds could have been more comfy.

Staff: Very, very polite and friendly. Only issue was the constant time-share selling going on around you. It was a little irritating when you go for breakfast and the restaurant is crowded... and tables are being used to deliver sales pitches. Grrr....

Food: Italian a la carte was absolutely lovely. I may be sheltered, but I have not been treated better at a restaurant. Did not try the Asian. The main buffet had more than enough to please us for a week... less choices, but fresher and higher quality. Outside the main pool was a yummy burger and nacho stand... and this place ALWAYS had fresh, tasty pico de gallo for the chips. The room service was convenient, but the only time we tried it, took a while to get cold food.

Entertainment: The only thing keeping us from making this place our permanent spot. Down in the Riviera, good entertainment was provided on site due to the distance to town. Here, no entertainment to keep you around at night for good times. The staff will take you out for nightclub tours, but if this is not your scene, you will be disappointed. We tried Coco Bongo and hated it. Couldn't get a drink because you were sooooo compressed, a human sardine packing plant. You pay for an open bar, then can only manage to get one drink an hour. We truly wished we could have had a great time at our resort like we did down the Riviera. This resort gets a little too quiet at night.

One really, really fun option was Capitain Hook. We will definitely do that again- an entertaining party boat!!

We did not use the spa or the gym.

I suppose I may sound disappointed... but we loved it here. The main reason is that the quality of this resort is high for the price you pay for it. A fantastic value for the dollar. We are limited to this price range and this place just about gets it all right for that price.

We had a great week at the resort. The rooms are beautiful with oceanfront views. The food was really wonderful and the staff at every restaurant took such good care to make sure your every need was meet. The staff around the pool was the best specilally Monique!!!!!
Beautiful place, amazing customer service , fantastic cleanliness. We are booking this again for next year. We have stayed in many luxurious places and value for money at Grand Park Royal Cancun is incredible.

We're back in Mexico (3rd trip this year) but this time without kids. Stayed with a large group of adults at Grand Park Royal for 5 nights. Service was above and beyond. very helpful staff. Food was pretty good,buffet's variety were delicious.I had the most relaxing massage and exfolliation therapy by Lulu... I will definitely be back and request her again. We also had a great time with Monique from the pool staff she was funny and she took us one night to Dady O night club..!!!! Would love to return again!

Went back to Grand Park Royal at the end of November 2012, for the second time THIS YEAR!! We absolutely love love love this place. Came with my sister, just two girls. It was like our first vacation in May, part 2! It was great as always. Rooms were very clean, beautiful. The resort is very well maintained just like always and the staff is INCREDIBLE! everyone is so nice and helpful and genuine. That's the real reason we keep coming back to Mexico!
I DEFINITELY recommend this hotel. You won't regret it, trust me!

Thanks again to our awesome friend and staff member, Benji, for making this a great trip! We love you all guys xxxx