I stayed at this hotel during October this year. My credit card was incorrectly charged three times for the cost of the accommodation. I brought this to the hotel's attention immediately and I was assured by Alberto at the front desk that this would be reversed immediately. Notwithstanding this assurance, only two of the three charges were reversed. For the past month I have been attempting to recover approximately $450 from the hotel but to no avail. I have no choice but to conclude that my money has been stollen!
- Official Description (provided by the hotel):
- The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you’ll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more less
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- Also Known As:
- Grand Park Royal Cancun Caribe Hotel Cancun
- Caribe Park Royal Grand Cancun