I use this site quite often when planning my vacation so I wanted to write a review that might be helpful for others.
Upon arrival we were sent to the reception desk to be checked in. There was nothing exceptional about the reception desk or the person that checked us in. He was very business like and did his job accordingly with little or no conversation. We had a delay at the airport so we didnt arrive until early Monday morning. Needless to say we were all tired from our extra long delay and all we wanted was our room and a few hours sleep. I wasnt impressed with the reception area or the clerk that checked us in but as mention before I was tired so I'm sure that had a lot to do with my opinion. After a few hours sleep I woke to a beautiful ocean view that was breathtaking. These rooms are ocean front! I was on floor 6 so the only view I had was the blue ocean view. Before I arrived I was afraid I would get a view that would be obstructed by something but where the premier tower is located it would be hard to have a bad view. . Following is a brief summary of things that are important to me when I'm reading this site to pick a resort:
Grounds - this is a very clean resort with nice groomed grounds. The walkways are coblestone and it's a little hard to walk on.
Rooms - very nice with simple decor, nice bathroom and plenty of storage for 2, comfortable beds only 2 queen no king, nice private balcony with beautiful sea view
Food - ok in the buffet always found something to eat, sandwich/ice cream cafe was nice with good chicken sandwich loved it. Specialty restaurant all good and snack shop by the pool was good but limited on the options. Rooms service was great and always hot. You shouldnt be hugry. We had no problem making reservation for the speciality restaurant. Men need to wear paints. I think this is silly but it's their rules.
Pools - 2 to choose from both very nice. Never had a problem with finding chairs. Pool with bar was cold some days but very nice view with nice amenaties. Kid did play in this pool so it's really not an adult only pool.
Location - great location with a short distance depending on where you want to go. Took the bus which was nice,
Beach - BEAUTIFUL no word can describe it!! This is the reason I go to Mexico. I have never seen water so blue.
Bars - Lobby Bar was terrible!!!! It was quiet, dark with no entertainment and a sad place to be. I had one drink and was ready for bed it was that boring. Thanks goodness for the roof top lounge, not much better with entertainment but it had a nice view and was a good place to gather for a few drinks. Pool bar was open until 11:00 a couple of times for some outdoor entertainment which was nice. I get the feeling they don't want people to drink after dinner or they want you to leave to party. We're not day drinkers so a open lobby bar would be nice with a little entertainment.
Staff - service was great with little or no wait on drinks. This would include the bars and the restaurant. I was treated very nice. Entertainment staff I really can't comment on as they only spoke to me couple of times. I only spoke to Dieago so if there is more I have no idea who they were.
This place had a hug beach area. It would be nice to see another bar or gathering spot on the beach. It's a shame not to use this area. Most of us go on vacation to see the ocean and relax to calming ocean sounds. Other than a few huts with chairs the beach is almost deserted. It's a shame they don't put that space to good use.
We had a great vacation and I can't wait to have another one real soon.
The lobby bar is really boring
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.