We stayed downtown and enjoyed being so close to everything. My wife and I enjoy eating fresh local foods, not the American food at the big hotels on the beach. Also in town you have all of the best shopping in Cancun. The people are great and the only downside is the salesmen. El piscador has the best fish in the world. There is also a Walmart where you can buy Tequila and everyday essentials. The Radisson Hacienda Cancun is an older hotel, but is very well kept. The pool is fabulous and it has good food and a swim-up bar.

I go to Cancun primarily to dive and at night I prefer the restaurants and bars in Ciudad Cancun to the hotel zone. I really just need a comfortable bed and internet access, and this hotel provided both (the in room wireless was free, which was nice). It also has a nice pool and restaurant. I just wish it was a bit closer to Ave Yaxchilan, which is where I tend to hang out.

The one thing that went wrong was the electronic lock to my room died. I came home tired at 11:00 p.m. and it took 1.5 hours for them to open my door. They told me it was fixed, but I am pretty sure they just jimmied the lock open (I was not present when they opened it). The next morning I was checking out and was careful to not leave the room until after I was all packed and brought my belongings out with me. Sure enough when I checked the lock it still did not work. I complained to the manager on duty and they gave me my breakfast for free.

Originally I booked a room in Margaritas, which is a lower end hotel located closer to where I like to hang out. When I arrived I was informed that hotel was closed for the season and my reservation was moved to the Raddison. So I got a nicer room in exchange for a longer walk to go out in the evening. I paid $40 per night, the going rate for Margaritas, which is cheaper than the Raddison.

Another thing to keep in mind is if you want to do some site seeing in the region (Tulum Ruins, Xel-Ha, Xcaret, or Playa/Cozumel) you can catch the ADO bus a couple of blocks from the Hotel and save a lot of money. A round trip ticket to PDC or Tulum costs about $12 USD and then you can take the little shuttle buses around for $1 per leg to any of those spots.

This is located in the downtown section of Cancun - Away from the beach and the Hotel Zones ... The downtown area has a whole bunch of really nice restaurants. The Hacienda is within walking distance from these restaurants ... Very close to Tulum Ave.
It has a really nice pool and patio seating ... there is a full bar inside the hotel.
The rooms are really nice and comfy ... A/C, TV ... There is a taxi stand right outside the hotels ... They have rates published inside the hotel ... It's 80 Pesos to get to the Beach area/Hotel Zone ... Hotel Zone is where all the fancy hotels are located ... Hotel Zone is very commercial ... I would never stay in there ... If you are the kind who likes to go to McDonalds even when you are vacationing, then Hotel Zone might be a good bet ...
There is a really nice cuban restaurant in the Hotel Zone - La Bodeguita del Medio
Real good mojitos and live music (after 10:30 pm) ... The ADO Bus station is just 5 minutes (20 pesos by cab) ... If you happen to stay here, check out the breakfast place located close to the hotel ... I can't recollect the name ... It's away from Tulum Ave ...
The hotel staff is really nice and courteous.

I was looking for a hotel for a one-night stay, to conduct two business meetings, and move on. This hotel fit the bill perfectly. It was clean. The staff did their job. The room was clean and the bed was fine. The breakfast buffet was nice. The swimming pool worked for lap swimming early in the morning (before children took it over). It is near Puerto Juarez (for those wanting to take the ferry to / from Isla Mujeres).

Tip: The Radisson Chain guarantees that if you book on their website and then find a better rate anywhere else, they'll beat that better rate by 25%. Using the Trip Advisor site to check rates, I did find a $70 rate that beat the $95 rate on the hotel's site; I filed an on-line request and they responded promptly, honoring their guarantee so I paid just $52.50. It was a very good value at that price. I would not have felt I was getting a great deal had I really paid $95 for this hotel.