We own a timeshare at the NYX. We have had it since it was The Avalon Grand. I was worried about the stay since it has been a rather eventful purchase. The front desk personnel is friendly and attentive. The waitstaff was good but still had room for improvement. I would really like to see more of the waitstaff attend to the guest by the beach. I saw them mainly around the pool area and seldom saw them by the beach. Alberto in housekeeping was excellent. Our room was maintained very clean. I would highly recommend the all inclusive. The food and beverages are well worth the price. The hotel since being bought out is slowly improving the premises. I hope it will continue to upgrade the rooms as they have not been renovated since the property first opened. I know it takes time and I hope the owners listen to our voice. Keeping on making improvements NYX and the people will come. Overall great trip and I was happy with my stay.
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- Also Known As:
- Avalon Grand Cancun Hotel Cancun
- Avalon Grand Resort
- Cancun Avalon Grand Hotel
- Avalon Cancun
- Avalon Resort Cancun