We chose the all-inclusive amenity and stayed for two weeks. We had a two bedroom, three bath unit for five adults which accommodated us just fine. It is one of the smaller hotels in the Hotel Zone and we liked it for that reason. I am surprised at some of the negative comments I have read from reviewers as we felt that we had excellent service as well as better than average food. Of special note was the chef's willingness to prepare items in the evening that were not listed on the all-inclusive menu. Manuel Valdez, Beverage and Food Manager was especially helpful as well as Eleuterio Deloya and Nallely Perez, the servers who most often helped us.
This is not a five star hotel and thus we did not expect food or service one may have at such a facility; perhaps that is one reason why we enjoyed our stay so much.
The main pool was well maintained and the landscaping on the beach was lovely. We used the bus on two occasions (bus-stop just a block away) to go into town for shopping. What a bargain! $1.00 US. No one should pass up a chance to ride on a bus in Cancun as it is an experience of a life time.
All in all, I hope I have given some helpful advice about the hotel. By the way, the hotel changed hands in the not to distant past and the new owners are planning a huge room renovation.
As a final comment, Francisco, (sorry but I do not remember his last name) was available and helpful in answering any questions we may have had.
- Official Description (provided by the hotel):
- Enjoy a fabulous hotel located just in front of the beautiful white sand beaches and turquoise waters that have made Cancun a preferred tropical paradise for thousands of tourists each year. NYX HOTEL CANCUN is a resort with 163 rooms and suites with an excellent location in the middle of the famous Hotel Zone of Cancun, in the state of Quintana Roo, Mexico. NYX HOTEL CANCUN is ideal for families, couples in love, weddings and incentive groups; we are offering a NEW meeting room. Our group coordinators will work with you to create the perfect menu and select the perfect setting for your event. This hotel provides a friendly and professional service, comfortable rooms, international cuisine, and beach activities among others. ... more less
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- Also Known As:
- Avalon Grand Cancun Hotel Cancun
- Avalon Grand Resort
- Cancun Avalon Grand Hotel
- Avalon Cancun
- Avalon Resort Cancun