We chose the all-inclusive amenity and stayed for two weeks. We had a two bedroom, three bath unit for five adults which accommodated us just fine. It is one of the smaller hotels in the Hotel Zone and we liked it for that reason. I am surprised at some of the negative comments I have read from reviewers as we felt that we had excellent service as well as better than average food. Of special note was the chef's willingness to prepare items in the evening that were not listed on the all-inclusive menu. Manuel Valdez, Beverage and Food Manager was especially helpful as well as Eleuterio Deloya and Nallely Perez, the servers who most often helped us.
This is not a five star hotel and thus we did not expect food or service one may have at such a facility; perhaps that is one reason why we enjoyed our stay so much.
The main pool was well maintained and the landscaping on the beach was lovely. We used the bus on two occasions (bus-stop just a block away) to go into town for shopping. What a bargain! $1.00 US. No one should pass up a chance to ride on a bus in Cancun as it is an experience of a life time.
All in all, I hope I have given some helpful advice about the hotel. By the way, the hotel changed hands in the not to distant past and the new owners are planning a huge room renovation.
As a final comment, Francisco, (sorry but I do not remember his last name) was available and helpful in answering any questions we may have had.
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- Also Known As:
- Avalon Grand Cancun Hotel Cancun
- Avalon Grand Resort
- Cancun Avalon Grand Hotel
- Avalon Cancun
- Avalon Resort Cancun