This place was a let down. The room was nice, but surprisingly didn't have a fridge or cooking equipment despite having a stove. Quite bizarre.
On arrival they asked us if we wanted the sea view or king room as that's all they had. We had booked a King room with a sea view and after a while this room suddenly became available.
We purchased the all inclusive package for the first two which gave us a wrist band for food/drink etc. We spent the third day outside of the hotel and didn't find a need for the package, however I had left the wrist band on as a type of momento. As a result I was harassed by 2 staff members in front of a packed foyer who demanded I pay for a whole day of using the package just because I was still wearing the wristband. This was embarassing and insulting.
In my 4 week trip through USA and Mexico this was by far the worst reception staff I've ever encountered.
The recreation activity staff were great fun and really energetic. Enjoyed their games
- Also Known As:
- Hotel Aquamarina Beach
- Aquamarina Beach Cancun
- Aquamarina Beach Hotel Cancun
- Cancun Aquamarina
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