Coco bongo is a must do when you come to cancun. I have been twice 2 years in a row. The first time August 2012 I booked through my travel agent (Thomas cook) we booked the VIP package where u get shuttle to the club, skip the queue and get taken right up to your seats on the top floor of the club. You have your own wee table and seats and your own toilets and you get waiter service the whole night. Cant even remember leaving the club at the end of the night.
This night was great 10/10
The second experience however, I booked through the hotel entertainment staff the plus side to this is that you go with the rest of the hotel guests instead of on your own if your book through your individual travel agent. You get the "open bar" wristband and taken to your area - which is a death trap! You have to climb stairs of some sort like of platforms and on these platforms this is where you stand. Your table is located on the next platform down and there is a bottle of vodka to share between around 8-10 people. You have 2 jugs of soft drinks to mix your drink with - the soft drinks were finished in around 10 minutes (which isn't a surprise) they were not replaced. And so we had a half litre of vodka which we could only drink straight. The floor was jam packed with guests and it was hard to get down from the platform. So I was very annoyed and everyone we pushed by to get through the crowd wasn't happy either. We went to one bar to get a drink to be told it was cash only. Even if it was open bar there was no way to get back to your seat without spilling the drink. I complained to someone who I think was the manager and explained the situation, to which he didnt really do much, to be honest I don't think he understood me. He took me outside the building and back down to the booking booth and gave me a pass for the next night free of charge. This was a nice gesture of goodwill however I was leaving the following day so didnt do me much good.
I was so upset because we thought we would go out with a bang at coco bongo on your last night but it as more of a fizzle.
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