My boyfriend and I stayed at the Hard Rock for two weeks from the 8th June - 22nd June and we had a great time! The staff are fantasic and can't do enough for you. A special thanks to Valentin who served us many nights in the Buffet restaurant, always making us laugh and made us some lovely drinks! The food was definitely the best we have experienced at an all-inclusive resort. We tried out all of the restaurants but our favourite was the Brazillian & Japanese you MUST go to them!
The beach is beautiful and we loved the pool! The entertainment around the pool was great.The hotel is for all ages and everyone that we spoke to seemed to love it there and many were returning from their previous visits.
The only thing that we didn't like was the noise we could hear from our room. We were on the 3rd Floor & we could even hear next door having conversations! It didn't bother us too much but for the first few days I found it annoying.
Our room was always cleaned by 11 and often turned down in the evening. One of the cleaners would always leave us two chocolates in our room for when we returned after dinner, one evening she knocked on our door just to give us the chocolates!
We would definitely recommend this hotel to others and thank you again for a wonderful holiday!
- Official Description (provided by the hotel):
- After a complete rockin’ renovation, Cancun Palace debuted as the all-inclusive Hard Rock Hotel Cancun in October 2012. Featuring enhanced, new facilities and guestrooms and located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room double Jacuzzis, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists, while incorporating diverse music genres throughout. ... more less
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- Also Known As:
- Cancun Palace Hotel Cancun
- Cancun Palace Resort
- Palace Hotel Cancun
- Cancun Palace Cancun