This hotel has good accommodations, but is FAR too NOISY during spring break. Music blares throughout the day and it is impossible to rest, indoors or out. Those who are not members seem to over-run the place and can be quite rude, cutting in line at the buffets, getting on the elevator before allowing you to get off, children running and screaming everywhere, etc. I may have to check out the other Palace resorts to find something more accommodating to a senior. While I was aware that Hard Rock was designed to appeal to the younger crowd, I thought it would be able to satisfy a broader spectrum of age groups.
Staff is especially wonderful and will try to meet any need you might have.
Will need to check the calendar better next time or go to an adults only resort.
- Official Description (provided by the hotel):
- After a complete rockin’ renovation, Cancun Palace debuted as the all-inclusive Hard Rock Hotel Cancun in October 2012. Featuring enhanced, new facilities and guestrooms and located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room double Jacuzzis, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists, while incorporating diverse music genres throughout. ... more less
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- Also Known As:
- Cancun Palace Hotel Cancun
- Cancun Palace Resort
- Palace Hotel Cancun
- Cancun Palace Cancun