We have visited this resort before and where very happy to return. The food is very good. The resort is very clean and comfortable. The service was very good. Luz Yanet at the beach and pool was excellent for service as well Oscar E in the pol bar was very good as well. This property impressed me more the second time then the first visit. My only complaint is we had the doctor visit to see our son ad I was double billed for the medication. We had paid cash upon receiving it and the hotel charged my visa as well. We haven't had any luck getting ahold of anyone at the resort to reimburse us. The doctor that visited was very good as well. had a family room which is two rooms, one with a king bed and the other with two doubles. They only face the lagoon side not ocean front unless you upgrade to a master suit,but it was nice to have more space for the kids.
- Official Description (provided by the hotel):
- If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more less
- Reservation Options:
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- Also Known As:
- Beach Palace Cancun
- Beach Palace Hotel Cancun
- Beach Palace Resort