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“Great place/fun times” 5 of 5 stars
Review of Beach Palace

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Beach Palace
4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan, Km 11.5, Zona Hotelera, Cancun 77500, Mexico   |  
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Hotel amenities
Special Offer
$1500 Resort Credit
Ranked #6 of 177 Hotels in Cancun
Bend, OR
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great place/fun times”
5 of 5 stars Reviewed May 24, 2013

This was our first time in Cancun. We found this through Interval as I traded my Marriott timeshare for it. It isn't as spread out as the moon palace or some of the others, which we definitely enjoyed because it is easier to get to all the different restaurants. By far the best food of many of the all-inclusive resorts we have stayed at before. We went to the Italian place for dinner numerous times which was our favorite. The sports bar at night was great for more premium drinks included in the all inclusive. Service was excellent and were able to request specific types of alcohol by the pool as well. A little hard to find a seat by the main pool area, and was fairly loud, but thats what Mexico is for- to party, so I have no complaints. Will be returning soon and would recommend to anyone.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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3,205 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2013

We absolutely love the Beach Palace. Ours favorite waiter was Fernando in the WOK restaurant and his manager Jose was fabulous as well. Our favorite bartender is Eduardo!!!! You must visit BP!!!!!! Customer service is everything!

Room Tip: Presidential suit is the way to go!
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pocomoke City, Maryland
1 review
5 of 5 stars Reviewed May 23, 2013

I recently stayed at the Beach Palace with my wife and 3 other couples. The Palace sure lives up to its name. The staff sure makes you feel like royalty. I can't say enough positive things about the service. Everyone was so polite and made sure you had everything you could ask for. If it wasn't immediately available, they did everything possible to secure it for you. There was plenty to see and do. If you wanted to do something, like golf (Nicklaus designed course at Moon Palace), and the amenity wasn't onsite, no problem, you could go to another Palace property. In fact, you could get a hospitality room at the other compounds to freshen up or take a break. We had originally planned on going to some of the local tourist destinations, i.e. Senor Frogs, Carlos and Charlie's, etc., but why bother. There were bars and great people everywhere. There were many different restaurants between all of the facilities. I am definitely coming back and have not stopped trying to convince all of my friends to do the same since I have gotten home.

Room Tip: Oceanside is definitely the choice to make. Great views and less noise.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Clinton Township, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2013

From the time we walked into the hotel we were blown away by the luxurious atmosphere. The rooms took our breath away. The owner spared no expense when he designed and decorated the rooms - from the Jacuzzi to the mini bar, the Chi products, the wonderful beds, the double reclining lounger on the balcony - everything was top notch. The pool area was very spacious and our favorite place to hang out. A special thanks to Luz, who always made sure we had a drink in hand. The four restaurants offered an array of food options AND everything was spectacular. Our favorite was the outdoor Steakhouse. A special thanks to Marco, who went out of his was to satisfy our palate, even if it meant going to the Italian Restaurant to bring us a side dish. All of the staff was very helpful and accommodating. NO ONE was too busy to answer a question or help us in any way they could. Can't wait to go back again!

Room Tip: All the rooms are good. At first we were disappointed that we didn't have an ocean front room...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Whittier, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2013

This is our 5th time staying in CANCUN but first time and not the last time at the Beach Palace! The service was stellar especially from Antonio at Italian restaurant, Maria Jose @ sports bar/the sky bar, chef Marcos & Cook Ms. Gabriela (million $ smile) at Tequila restaurant and Alfonso pool bar is caring and personable! Many others but these stand out for their passion and love of what they do!!!We were just as welcomed at the other Palaces which is a huge perk for all inclusive. We enjoyed the Moon Palace, Isla Mujeres Palace, Moon Palace, and the incredible Sun Palace. The view all different but amazing! The Beach Palace and it's Sky Bar/13th floor has the BEST view of Lagoon & Turquoise ocean no where else to be found! The sunset breath taking and watching the sunrise from my balcony over looking the ocean is fear inspiring, DON'T delay or hesitate. CANCUN takes great care of their tourist, we'll be back!!!!! Gracias, merci, thank you!!!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter
1 review
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2013

My wife and I along with another couple spent five perfect days at the Beach Palace. We ate and drank and swam and danced all day and night and everything was included! The food was good, the views were fabulous but the staff was so friendly and accommodating. In fact, the aspect of the Beach Palace that we all remarked about (even all of the other guests we met) was how wonderful the people were.

Room Tip: We had the lagoon view which is great for sunsets and the bay.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2013

I went to this hotel at the end of April for 2 weeks. It was brillant. The staff were very attentive and the cleanliness of the hotel was super. My room on the third floor, Room 305 was spacious and had every amenity you could think of, I absolutely loved it. I felt like a queen for two weeks and the staff were brilliant. The pool and beach area were fantastic, loads of sun beds and any amount of towels supplied. The entertainment and cocktails at the pool and beach were great. We had a ball. Met loads of lovely people and everyone was in high spirits. The hotel was a few minutes walk from the Isla Shopping Centre although I found the shops very expensive but did buy a Michael Kors watch. Went to swim with the dolphins – it was a brilliant experience but the photographs taken with the dolphins were far far too dear.

Hope to return some day and would whole heartedly recommend the Beach Palace Hotel to anyone going to Mexico. Thank you to all the staff at Beach Palace for making this holiday a holiday I shall never forget – it was perfect.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beach Palace

Address: Boulevard Kukulcan, Km 11.5, Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Luxury Hotel in Cancun
#6 On the Beach Hotel in Cancun
#6 Top resorts Hotel in Cancun
#7 Family Hotel in Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Official Description (provided by the hotel):
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 
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Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort

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