FIrst time in Mexico/Cancun and if I ever go back in the future I wouldnt stop in any other hotel than the Sun Palace.
From the moment you walk in the door you just get a general feeling of "this is going to be an amazing two weeks".
We arrived on a Friday afternoon and (due to the adverse weather conditions) we chose to just chill out for the first few days watching a few DVDs and having a few drinks at night in the lobby bar.
After that, our holiday really started to begin. The weather was gorgeous for the next 11ish days and we spent all our time round the pool.
I chose to join in with all the games because the Entertainment guys were brilliant in their job. Eddie/Mexican Chocolate/Vanessa/Javier were ALL superb in keeping the guests entertained and they dont pester you if you dont fancy joining in!!
Get yourself to Coco Bongo/Senor Frogs etc with the entertainment lot because they are a great laugh!!
The service in Sun Palace is by far the best I have ever received anywhere in the world. The staff are constantly greeting you with an "Ola" wherever you go and everyone has a constant smile on their face. I chose to tip a couple of dollars a few times a day to the staff I thought deserved it. Anyone who spends 8 hours a day bringing you drinks round the pool when you are nearly finished your other one surely deserves a little thank you by means of a little tip!!
We got $2500 resort credit and chose to spend them on a few trips out/a room upgrade and my fiance had numerous beauty treatments. I think our room bill came to approx £300 by the end of the two weeks and was well worth it for what we had!!
Concierge level rooms get a large balcony, DVD player, premium brand spirits, pillow menu etc etc and even little things make it fun (like a knock on the door every day approx 6pm when you are getting ready to go out just to drop a couple of chocolates off for you!!)
This place really is paradise and we were both gutted to leave by the end of the two weeks.
We met some amazing friends over the period (including the staff members) and never before have I stayed at a hotel where I felt like family to everyone!!
If I could give this hotel 6 stars on here then I would!!
Thank you to everyone at Sun Palace for giving me some amazing memories!!
Dan & Jayde
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace