This was our 2nd time at this resort for my wife and me. We stayed the other half of our week at Le Blanc (had not originally planned to stay there but switched part of our time to it after another hotel we had reserved had many reports of illness), so read my review there if you want.
We again thought Sun Palace again was great. We were again lucky enough to upgrade to concierge with resort credits, even though occupancy was over 90% per several different staff members. I'm pleased to say that this made little difference from our previous stay when occupancy was much lower; the place did not feel horrendously crowded. We do eat late (around 9:00) to avoid crowds, and I recommend this.
Room is outstanding. Big, super clean, comfortable, great hot tub, great balcony, great ocean views, etc. Hard to imagine what to complain about there.
Pool areas are the weakest link at this resort. There are 3 pools, but one is moderate in size and 2 are very small. Get up early (by 8:00) to win the towel game if you want a good seat (this wasn't true last year when resort had low occupancy but was this year). But you can get a good beach seat whenever I think. They'll set up cushioned chairs and an umbrella at any time. I don't think I ever saw them run out chairs or umbrellas.
Food is quite good. Breakfast and lunch buffets are excellent. Italian is excellent for evening. Alamo was very good. Asian was fine. Good casual fare next to the main pool.
Overall, we find that this resort offers an impressive level of luxury for the price. We will return.
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace