Just got back from our trip from Feb.5-12 at Sun Palace. We are Palace Resort members, and have been members since 2002. We had never been to the Sun before, and have stayed at Moon Palace, Adventura Palace, and last year at Punta Cana Hard Rock. After being at Adventura we really liked the adults only, so we thought we would give this place a try. Anybody thats says anything negative about this place should be shot!! From the minute we arrived until the minute we left , we were treated fantastically. We brought some friends with us and upon arriving we were told they were putting us together in a presidential suite-what a great way to start a trip!!! From the food to the spa to the beaches to the golf to the staff-what a great way to spend a week. Maria Espinal, our concierge,took very good care of us and 'Gina' at the guest table did an awesome job of booking all our activities. We did the Explor day trip and would highly recommend that to anyone looking for a fun day. Loved the zip lines!! And the dolphin experience at Moon Palace is another thing not to miss. We met the general manager Pablo, and if he is reading this, Pablo,we are the couple that you furnished my wife with Trix cereal for her breakfasts,and even had them sent up to our room by the main chef. Can't beat customer service like that!!! They run a great hotel and we will definitely be back again to see all the wonderful staff there. Anybody thinking of coming here, you will not be disappointed. While there, we enjoyed Palace Resorts so much, we upgraded to the Palace Elite level. We are planning on coming back to Cancun and Playa Del Carmen for years to come. Well done, Pablo and staff.
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace