This was our 3rd trip to the Sun Palace since April 2011 and it definitely did not disappoint! It was so nice to see familiar faces and feel so welcome...it feels like our home away from home!
We are Palace Premier Members and automatically get the Concierge level, which is very nice. The extra little perks are worth it and make you feel very pampered.
The food is amazing...our favorite restaurant is the Alamo, especially for dinner. The Thai restaurant is our second favorite, and although it can get very windy up there, it is worth it! Food service is always quick and delicious and you can't beat eating nachos poolside, while looking at the beautiful Caribbean Sea!
The service is what really sets this place apart...everyone is sweet and helpful and welcoming! My husband and I are both in the restaurant business, which tends to make us pretty tough critics, and the employees at the Sun Palace always exceed our expectations. While everyone there is a gem, a few of the employees are definitely worth mentioning: Norberto, Lumuel, Orlando, William, Jesus and Marisol. Whether it be remembering us from a previous visit, making outstanding drinks, or just being as friendly and helpful as can be, all Sun Palace employees are great!
While on the subject of the fabulous employees, I do want to mention one thing: tipping. These employees work so hard and tipping them for their hard work is the right and gracious thing to do. We saw quite a few people not tip and it just breaks my heart. My husband and I budget for tipping and wouldn't dream of not doing it.
Everything else about the Sun Palace is exceptional: the rooms, the beach, the pools, the views! You simply can't go wrong!
We just left and are already excited for our next trip!
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace