This is a first class hotel, and the best I've stayed at in my five trips over the past 10 years. The rooms are great, and the shower is amazing and huge (fyi, honeymooners!). The food was very solid as well. My wife can be a bit particular with food, and she thought every meal was fantastic! The food was very good! We were very pleased with the morning buffet at El Alamo, and even more impressed with the Mexican food for dinner! That is Mexican food! We absolutely loved the burritos, but we warned--it's probably not for the chimicanga-loving crowd who want everything topped with tons of cheese that you find in your local restaurants. We loved the three piece band that performed there, and the Italian restaurant even had a violin player who was great as well!
The beach is amazing, and we never had a problem getting assistance with beach chairs or umbrellas for shade. The service was amazing, and the drink service is seriously second to none. We made it a point to tip on every round, and it paid off. There were times where we were in the ocean and returned 15 minutes later to drinks waiting for us without even asking. The service is so good that we wanted to tip. They deserved it! It did make us sad to see such great staff getting stiffed so much, though. Why do Americans who tip 20% at Olive Garden make excuses to not tip in Cancun??? Yea, it's supposed to be all-inclusive including gratuity, but really, people?
Finally, all of the restaurants, the majority of the hotel, and even areas around the main pool are NON-SMOKING!!! We did not expect this, and were SO pleased! Even the lobby bar is non-smoking, though they do have a special room for smokers. If you're non-smokers, seriously consider this property. MUCHAS GRACIAS, SUN PALACE!
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace