My family stayed at Iberostar Cancun for 7 days over Spring Break (April 2013). I had never been to Cancun and was apprehensive about the hotel just because I had no point of reference but the hotel exceeded my expectations. The hotel was clean, the staff was extremely friendly (maybe too friendly for my 2 year old who hates for people to invade his personal space), always saying hi to the kids, asking if we needed anything, the grounds were clean! My 2 year old is an extremely picky eater so I had a suitcase full of snacks but they had food even the kids would love (hamburgers, hotdogs, grilled chees, fries, etc.) We dined at all 4 restaurants and went to the buffet every morning for breakfast. The restaurants were good, had a variety of foods. We went to the French restaurant and to my surprise, they made my daughter a grilled cheese sandwich. My 6 year old daughter loved the pool area (it was massive) and enjoyed swimming up to the bar to get a drink. I felt completely safe and comfortable letting her roam with her friend to the various pools and hot tubs. We had 2 rooms with an adjoining/connecting door, the view was spectacular! We had 2 occasions where our toilet overflowed but I won't take points off for that because it happens...they came up quickly to fix it. The second time it happened, they didn't leave fresh towels but again, not a deal breaker. If I had to say one negative about this property it would be that the night time activity (magic show and something else, I don't remember) didn't start til well after 9:00pm....my youngest couldn't hang that late but the older kids enjoyed it. Overall, this hotel gets all 5 stars in my opinion....
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- Also Known As:
- Iberostar Cancun Hotel Cancun
- Hilton Cancun Hotel
- Hilton Golf Spa Resort Cancun
- Hilton Cancun Resort