This was our first trip to Club Med with children (ages 11 and 15). My hubby and I had been to 8 clubs pre-kids in the 90s - so we knew what to expect. We chose a Club Med vacation since this was the perfect place for the our children to meet people from other countries, try new sports, new foods, and enjoy new freedoms (because the place is so safe).
We went the week of Thanksgiving and our children ARE still talking about their experiences, keeping in touch with the kids they met at the Car Wash (Teen club), practicing their Spanish, met people from all over the world, took 2 great excursions that were extremely well run, and tried many new things - - we took this trip with our Teens as the main focus and it far exceeded our expectations!
The GOs in the teen club really make it a fun place to go with things to do all the time - plus, they interact with the kids. Special "Shout Out" to Louis and Al - Christine and Michael miss you! The kids were able to try new sports that they could not easily be exposed to at home. Our children would usually have one meal with us and were then off with their Teen Club friends trying new things the rest of the day. The shows are always a fun time and the show that all the kids put on was awesome!
Jona and Josh made everything fun and were very genuine and personal and were fun to watch in many of the shows. Ana Behlen in the Boutique also genuinely cared that we had a great time and made a personal connection. Zani was Chief during our visit and was regularly strolling the club and checking on things and talking with GMs. The few times I spoke with her, she really listened and we had a nice chat.
Some people have commented negativley on the Reception Staff and we experienced mixed levels of service. Unfortunately, our son's cell phone was stolen/lost. The GO who helped me make the formal report was right on top of things and concerned. I went 2 times a day for 6 days to check and see if anyone turned it in. Each time, I was told of a different procedure as to how they handle lost items. This made me very nervous that there was no procedure in place and erroded my confidence that if the phone was turned it, someone would know to return it to us. Unfoturnately, it was not but we could have has this experience anywhere. Other than that, they were able to help with our needs.
Someone else commented on the snorkeling GOs and we had the same experience, they just sat there and pointed to where things were, offered little help, and did not tell us the importance of the reef and to avoid touching it. Thankfully, we knew how to snorkel so we were ok.
My husband gashed his leg and had several visits to the nurse - very good care and a special shout out to "Maria Carmen". (no charge for the multiple visits to bandage his leg- it's included).
No trip is ever without a few bumps - so overall - I still say this trip exceeded our expectations. We took the trip specifically to broaden their horizons and introduce them to new things. It was mid-week and our kids were asking to come back next year! My 15 year old daughter has now put being a Club Med GO on her list of future jobs and is studying the website for future visits. This club is a great place for families with teens! We had a trip with memories that will last our lifetime!
- Official Description (provided by the hotel):
- Discover the wonders of Mexico in this environmentally friendly all-inclusive family resort nestled on a pristine stretch of world-famous Mayan Riviera beach. Travel to Club Med Cancun Yucatan with your family to enjoy a carefree all-inclusive vacation amidst the sumptuous amenities, natural beauty and a relaxing atmosphere that make this unique family resort as breathtaking as it is adventurous. Uncover a fresh perspective on the charm of the Mexican culture and experience a vacation filled with enhancements for the entire family. There's so much about this newly redesigned resort that will touch your family for years to come: refined accommodations, excursions* to Mayan archeological sites, a new Club Med Spa by Comfort Zone*, 3 restaurants including 1 fine Mexican dining venue and 1 serving worldwide specialties, and more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Club Med so you can book your Club Med Cancun Yucatan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Club Med Cancun Yucatan Hotel Cancun
- Cancun Club Med
- Club Med Cancun Resort