From the moment we arrived until we had to depart, we were in awe of the excellent level of service provided by the Ladies and Gentleman of the RC.
Antonio's concierge services were flawless. He handled all of our special requests & provided us with such a detailed itinerary upon check-in, it made each day so worry free.
The staff at the beach villas could not have been more eager to please. Claudia, with her army of towels & smiling face, always made sure we were comfortable. Victor & Sergio provided such an attentive food and beverage service each day in the beach villas. So relaxing!
The highlight of our stay was our anniversary dinner in the Casitas. It was truly a memorable experience! Moses could not have made us feel more special & so warmly embraced the milestone we were celebrating.
We thoroughly enjoyed the tequila tasting. We were educated & it gave us a much better appreciation of all the different types of tequila on the market.
Our dinner with Chef Carlos, with his explanation and presentation of each course, was perfect. And the wines selected to accompany each dish were fabulous. His genuine warmth made us feel like we were old friends dining in his home.
We did not book a club level room, but our ocean front one bedroom suite was fabulous. With 3 balconies & 1 1/2 bathrooms, it was more space than the we could have ever imagined.
If you are looking for an easily accessible & special getaway, this is the place. While others have commented on the tired aspect of the hotel, I can see their point but I don't agree. If the hotel was re-done like the RC Puerto Rico, the price point would not be the same. This hotel offers the level of service one would expect from the RC & offers a great value - sun, warm weather, spacious accommodations...what more could one want. Relax & enjoy!
- Official Description (provided by the hotel):
- Considered one of the most elegant resorts in the world, The Ritz-Carlton, Cancun, reflects Mexico's rich architectural heritage in an atmosphere of magnificent sophistication. Minutes from many lively and leisurely attractions, the resort features 365 guestrooms overlooking the sea, a 1,200-foot beach, sculpted outdoor swimming pools, a full service Spa, an impressive Culinary Center and award winning restaurants. ... more less
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- Also Known As:
- Ritz-Carlton Cancun Hotel Cancun
- Cancun Ritz Carlton
- Ritz Cancun