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“Truly lovely!” 5 of 5 stars
Review of Fiesta Americana Grand Coral Beach Resort & Spa

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Fiesta Americana Grand Coral Beach Resort & Spa
5.0 of 5 Resort   |   Blvd Kukulcan Km 9.5 Lote 6 | Zona Hotelera, Cancun 77500, Mexico   |  
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Ranked #7 of 177 Hotels in Cancun
Houston, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Truly lovely!”
5 of 5 stars Reviewed August 19, 2014

Spent past week at resort with Pre-K daughter. Front desk kidly upgraded as to top floor with a wonderful view of the ocean. We loved the hotel, the pools, the Beach, food, proximity, everything. We had an absolutely fantastic time. They have a terrific friendly staff team. We love Team at the Fiesta Kids Club and cannot wait to revisit. We are eternally grateful to Ivonne at DreamArt photography for the wonderful memories she captured. We will be purchasing more pictures asap. Thank you Fiesta Americana Grand Coral Beach Resort. Thank you. We will be back very soon.

Room Tip: Request highest floor for an amazing view.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,303 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (406)
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English first
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 19, 2014

Technically I would give this hotel a 4.5 or 4.75 because the hotel decor is a little dated compared to some other hotels you might find on the strip (though it is still elegant), but I wouldn't downgrade it to a 4 simply because of that. Overall we had a fabulous time here.

We stayed at the Fiesta Americana for 4 nights as part of our anniversary trip in early July. We booked a Jr. Suite (Grand Club Level) through Orbitz, and we were not disappointed by our purchase. From start to finish the service was excellent, and the staff were always friendly and pleasant. Any complaints (even as small as returning to the pool to find your umbrella was moved) were addressed immediately, and the staff went out of their way to make your stay worthwhile. I especially want to mention Eduardo at the Grand Beach Cafe, Jesus at the club lounge, and the pool attendants Brandon and Gerardo. Thank you all!!

We would definitely recommend the club level, as you don't have to worry about extra or hidden fees (wifi is covered, as well as gym access), and we did enjoy having a bite to eat and drinks in the lounge in the afternoon. Most of the food (hors d'oeuvres style) we had not tried before, but they were great! (Note that there are two locations where you can have the grand club continental breakfast. One is the Grand club lounge on the 12th floor, and the other is the Grand Beach Cafe, which is outdoors and overlooks the beach.)

As mentioned before, while the building and decor are a little dated, it is still very elegant, and the Hotel can rightly pride itself on its gorgeous beach (no waves whatsoever, turquoise blue water, white sand. it was dreamy!) and pool area (huge, and heated, which is great for the late afternoon when it gets a bit chilly out). We never had a problem finding chairs at 10am, and didn't need to ask the attendants for extra chairs. 

As for dining, we only tried La Joya, which was quite nice, as we went on one of their Mariachi nights (music a bit loud, but you have the option of sitting further back on the upper levels). The food was pretty good. Room service was also very nice, which we ordered twice.

The gym is great, air-conditioned with a view of the pool and beach. They have about 3 treadmills, 4 ellipticals, 3 bicycles, and weight machines. It's also well stocked with towels, water (dispenser and cups...maybe bottles would be better?), muffins, and fruit and juice in the morning.

The spa was wonderful. My husband and I each did the hydrotherapy ritual (separate sections for men and women), and we both enjoyed it. The $80 cost includes all day spa access, so it's worth it, as you can go back and try the steps of the ritual you liked most.

Overall I would recommend this place to any friends or family visiting. I would only refer them elsewhere if they preferred a more modern-luxury feel to their hotel and room. 

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed August 18, 2014

Spectacular view from the rooms and outstanding service! The location was great! The personnel was very attentive and helpful. Rooms were very clean. I highly recommend it. I would definitely return to it when in Cancun.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Station, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 18, 2014

Fiesta Americana coral beach was a great 5star hotel. The hotel had everything you can ask for. Many restaurants, numerous pools and great spa. We never did the spa there but the friends we went with said it was great. We never got bored in this hotel. Always something to do or look at. Had live music in the evening. Very chilled and relaxed lobby. Usually hotel lobby's are boring and I never spend time in there. But this was different. Waiters always giving there attention if you like to order anything something to drink. Sodas or piña colada. Get the ocean view cause it is worth every penny. Now the pool, what can I say it was the most beautiful pool I have floated on. Crystal clean water, huge, HEATED POOL, so many pools next to each other. We couldn't decide which one to dive in. Overall it was the best hotel that I have been in. Great location next to RIU Hotel. If you have a chance to book this hotel then do so cause you won't be disappoint.

Stayed August 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Andrews, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

Just got back from the Fiesta Americana, couldn't be more pleased. Hotel was very nice, all of the staff were very friendly and helpful. For a first trip to Cancún, we made a great choice of accommodation. Rooms were spacious and well maintained. Lovely views from our two rooms and everyone greatly enjoyed lounging by the pool! Breakfast was included in our package and seemed to be one of everyone's favourite parts of the day - everything was delicious. Will definitely return the next time we go to Cancún.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton, Kansas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2014

We absolutely loved our stay at the Fiesta Americana Grand Coral Beach Resort and Spa! All of the staff provide excellent service and were very attentive to our needs. The room was VERY clean and comfortable. The restaurants were great as well, especially the breakfast/brunch buffet. You may assume that with a buffet you would get little to no service, not so here. They are very attentive to your needs and ensure you are well taken care of. The food is plentiful with a vast variety to choose from. The beach is great with service second to none. We had a lot of fun lounging at the pool in a day bed. Once again, the service completes the experience. It is a short walking distance to the party life of Cancun. Not for us, but it is there! The ferry to Isla Mujeres is right next door. This made for a fun excursion (from what we saw, this hotel has one of the best beaches around!) This resort made our trip great and we can't wait to go back!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 9, 2014

This hotel is great highly recommended. When you get there head over to the Sunset bar and see Hugo and Adrian the best pool side bartenders in Cancun!
Lots to do right near the hotel just stay clear of flea markets big rip off for survivors go to the mall best prices believe it or not.

Room Tip: Didn't look to be a bad room in the house.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fiesta Americana Grand Coral Beach Resort & Spa

Address: Blvd Kukulcan Km 9.5 Lote 6 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Cancun
#5 Spa Hotel in Cancun
#6 Family Hotel in Cancun
#7 On the Beach Hotel in Cancun
#7 Top resorts Hotel in Cancun
#7 Luxury Hotel in Cancun
#10 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fiesta Americana Grand Coral Beach Resort & Spa 5*
Number of rooms: 602
Official Description (provided by the hotel):
This luxury hotel rises majestically in the heart of Cancun’s entertainment district. The 602-rooms present with all the class of a fine European hotel, combined with the warm and gracious service that has made us famous. Our full-service spa, invite you to enjoy the endless relaxation and adventure. Fine cuisine is available in our nine restaurants and bars. Guests may also use the large outdoor pool along with a children’s club. ... more   less 
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Also Known As:
Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
Fiesta Americana Grand Coral Beach Cancun Resort And Spa
Fiesta American Cancun
Grand Coral Beach Cancun
Fiesta Americana Cancun Mexico

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